Great Atlantic

Virginia Beach Hot Tubs, Pools, & Saunas

Serving Chesapeake, Portsmouth, Norfolk, Suffolk, Franklin, Smithfield, Eastern Shore

 

The Best Hot Tubs, Pools, & Saunas in Virgnia Beach

2921 Virginia Beach Blvd. Virginia Beach, VA 23452

Call: (757) 499-0123

We Are A Military Exchange Partner.

All military (both active duty and retired) and Defense Department Personnel, that have exchange privileges, can purchase a Great Atlantic Hot Tub, Sauna or Swim Spa directly through the Navy Exchange (NEX) or the Coast Guard Exchange (CGX) in Southeastern Virginia and Northeastern North Carolina.

nex-logo
cgx-logo

2921 Virginia Beach Blvd
Virginia Beach, VA 23452
From 82 reviews
Kristopher Meyerhoffer
Kristopher Meyerhoffer

There is not a better place to purchase the best hot tubs money can buy. Hands down their tubs are the best and Great Atlantic always provides excellent service. Go see Jason at the Virginia Beach store and he will help you pick out the …

read more
via Google
Jayson Stevens
Jayson Stevens

They do a super job on our hot tub on a regular basis year-round.

Very courteous and always call us the day they will arrive.

via Google
don KNAPKE
don KNAPKE

Shary was very patient with us, this was our first hot tub. She answered all our questions, sent us to Va Beach store to look at a model they didn’t have in Yorktown. She discovered that I was retired military and told me about the “…

read more
via Google
Daniel Smith
Daniel Smith

Had hot tubs for over 25yrs. Left the last one with the house. Been over 6mos since the new house and looking for the best hot tub. I went with Jason Strom at Great Atlantic, and believe I got the best hot tub out there for me. Good …

read more
via Google
Michael Garguilo
Michael Garguilo

I will recommend this company if you want a quality product and experience. Todd the Sales person was very helpful and explained all the features on several different hot tub until we picked the one we liked. The whole process was smooth …

read more
via Google
David Johnson
David Johnson

Outstanding service with outstanding products. I would definitely check with Jason ir your looking to buy. Recommend Great Atlantic for your pool and spa needs.

via Google
james harris
james harris

Diane and shawna are very customer focused; delivery team is efficient and courteous. thanks for the Xmas duck, shawna...looks great in the tub. happy holidays!!

via Google
Cindy Frye
Cindy Frye

The staff was friendly and knowledgeable. The delivery crew was kind, friendly and knew their stuff. In and out without issue! They were amazing!

via Google
Dave Hansen
Dave Hansen

Service supervisor Diana provided continuous oversight and Technician Dave was very competent. Good diagnosis on initial visit and persistent effort to get new pump installed and operating. Good outcome and my older spa from a defunct …

read more
via Google
Kelley Brown
Kelley Brown

Diana was so helpful in walking us through details of our spa and if it could even be serviced. Trent was very knowledgeable about what was wrong and giving us a great overview. We will be using them again for sure!

via Google
Brian weinstein
Brian weinstein

Bought a Hotspring Limelight Flair from Great Atlantic, and just had delivered. We absolutely love it. Stephen was the sales person in Virginia Beach, he was knowledgeable and professional and helped us make the right choice without …

read more
via Google
Sharron Lange
Sharron Lange

Jason was outstanding at helping us get the spa we wanted. He even worked with us on his day off. Outstanding customer service! Thanks, Great Atlantic Spa for having awesome employees.

via Google
Leonard Little
Leonard Little

From start to finish Great Atlantic exceeded my expectations with their excellent customer service! Kristen did an awesome job helping me through the entire process. Delivery went smooth today and the guys were very knowledgeable and …

read more
via Google
RuthAnn Fields
RuthAnn Fields

jason strom was so great. he explained everything to us and was really knowledgeable and patient.

via Google
karen jefferson
karen jefferson

Jason was awesome in helping us pick our new hot tub. So excited and can’t wait for it to be delivered!

via Google
Paul Boswell
Paul Boswell

If anything its all about who helps you with what you want. Shary Raske really pointed out all the thing I needed to select the right hot tub for me and my family. The delivery team called in advance to let us know they had our hot tub and …

read more
via Google
Race Roberson
Race Roberson

The staff at Great Atlantic were very responsive to our pool control panel replacement. They gave us pre-appointment and pre-installation calls. We always knew the status of repair. I would recommend them to any pool owners.

via Google
Sanchez
Sanchez

Rescheduled an appointment for me, and they performed all the work while I was at work myself. The technician called me after diagnostics, and then performed the work after quoting the price immediately. Definitely will use them again in …

read more
via Google
Beth DeSadier
Beth DeSadier

Each time a tech has had to come to my house for some repairs on my pool they have always been friendly and very patient with all my questions. They have also provided some recommendations and guidance. I am very new to having to take care …

read more
via Google
Dave Catoe
Dave Catoe

Excellent service and information from Jason and Steve. Hot Spring spas are a great product and Great Atlantic is a great company to deal with.

via Google
Anonymous
Anonymous

Wonderful service from Jason and Steve. Hot Springs is an excellent product and I have zero regrets purchasing from Great Atlantic

Sam Casteen
Sam Casteen

We had a great experience purchasing from Great Atlantic Hot Tubs, Pool’s and Sauna’s. We are a first time hot tub purchaser and Jason provided great customer service was very helpful in answering all our questions.

via Google
Jimmy Hall
Jimmy Hall

Stacey Gordon my service rep contact. She was supper helpful in setting up my service call for our Hot Tub. Highly recommend asking for her when you need service. She even offered free advice on a few things to check before making my …

read more
via Google
Salma Rodriguez
Salma Rodriguez

Great tub; great team. Albeit a few early scheduling issues but they came through.

via Google
CAROL CONAWAY
CAROL CONAWAY

Jason and Stephen were very helpful when I went in to ask about an issue I was having with my hot tub.

via Google
Michael Conn
Michael Conn

On time did a great job were very efficient

via Google
woody ball
woody ball

Excellent service and very professional.

via Google
Angela Brandal
Angela Brandal

Shari and Jason have been very helpful and knowledgeable in the purchase of our very first Hot Springs hot tub. We look forward to it’s delivery and relaxing in it!

via Google
Shane Harlacher
Shane Harlacher

Good service. Got my problem fixed quickly and efficiently.

via Google
Marty Ferenc
Marty Ferenc

They always do a great job & usually have everything possibly needed with them, which saves another trip! Has been great service

via Google
Moira JL
Moira JL

Great atlantic was referred to us through our home warranty to work on our pool pump and heater. They were extremely professional, curteouco, timely, and communicative. Highly recommend 👍

via Google
Kerry Gwinn
Kerry Gwinn

So far service has been excellent. Tub should arrive in 8 weeks

via Google
Mike Crosby
Mike Crosby

Our leak was repaired quickly. Thank you Trent for a great job!

via Google
dave moochler
dave moochler

Staff was friendly and knowledgeable, delivery went smooth.

via Google
Kent Ewing
Kent Ewing

great choices, good installation, not too good at follow up for possible additional features like the outside TV or audio system.

via Google
Shane Sugden
Shane Sugden

Jason Strom was a great sales associate at Great Atlantic. He helped us resolve our issue and made up for it with fantastic customer service.

via Google
william cotten
william cotten

Great experience, very knowledgeable. Looking forward to many years of use.

via Google
Stevens, Donna and Jayson
Stevens, Donna and Jayson

Absolutely, we appreciate all you do for us. We are currently in Key West and know we're in good hands with you guys

Brian Roberts
Brian Roberts

Incredibly competent and nice people. Harry, Ray and Dave are excellent and Stephen and Diana couldn't be more professional or helpful.

Response from business owner

Thank you Brian for the kinds works. We are so proud our team. Keep on soaking !

via Google
R W
R W

Top notch across the board! Starting with Kristen, what a pro...she represents the sales team EPIC-ally! Delivery was tee-d up perfectly by Shawna, and both Harry and Ray did a superb job getting the tub off the truck and placed/connected. …

read more
Response from business owner

Thanks Robert ! It is truly a team effort at Great Atlantic and we area so happy you are a new customer relaxing in your new Hot Spring Spa.

via Google
omar khalid
omar khalid

Outstanding service by Maria, it is so rare to find a good employees who goes beyond their ways to help out customers to find the best products for them. Maria at Great Atlantic Hot Tubs did an excellent job helping me out, her personality …

read more
via Google
Joseph Esposito
Joseph Esposito

I had a great experience with Great Atlantic. Dave was awesome to work with. He was very helpful and informative throughout the whole process. Additionally, Harry and Ray did a great job with the installation.

Response from business owner

Thanks Joseph. We appreciate the kind words about our amazing team members.

via Google
Kenny Sause
Kenny Sause

Great Atlantic is the best place to go for any hot tub needs. The staff is very helpful and knowledgeable. Maria is always eager to lend a hand with my spa care and goes above and beyond to get my spa where it need to be! Thank you!

Response from business owner

Thank you Kenny. Our water lab crew is the best because of customers like you. They only want the best results for your hot tub water care.

via Google
Thomas Gillikin
Thomas Gillikin

Excellent service. Please post Merchandise prices on the shelf.

via Google
Sonny Marini
Sonny Marini

Did a good job moving my hot tub so I could replace a paved deck. Easy to schedule and arrived as scheduled. Moved it out and back with no issues.

via Google
Eric J
Eric J

Very well , on time and professional really great service

Bill Hern
Bill Hern

The representative was on-time,efficient and thorough. We're very pleased.

via Google
Salvadore Costa
Salvadore Costa

Technician arrived on time, did a thorough check of the hot tub, wiped it down, balanced the water and cleaned the cover. Showed me how to maintain the tub and treated me like a valued customer. I highly recommend Great Atlantic Hot Tubs …

read more
Response from business owner

Customer love our valet techs. We do the cleaning, you do the relaxing. Thanks !

via Google
Holly Lisi
Holly Lisi

Jason- excellent to talk to! He was helpful and took his time explaining everything to us! He was not pushy. We went back twice and purchased from him! AND a SHOUT OUT to Harry and RAY- EXCELLENT JOB ON THE DELIVERY. Those are two hard …

read more
Response from business owner

Thank you Holly ! Jason is a great sales team member for Great Atlantic. Customers are asking for him by name.

via Google
Rico Martinez
Rico Martinez

Maria was very knowledgeable and helpful. Great experience would definitely recommend.

via Google
William Lipsett
William Lipsett

Had to get the biggest SPA and had to have it delivered in the middle of a backyard renovation. The company went above and beyond to meet my needs. Install was precise, meaning within inches of pillars and overhead lighting. Outstanding …

read more
Response from business owner

Thanks William. We pre-site our customer's locations to make certain we deliver your new hot tub right the first time.

via Google
Terry Kristin
Terry Kristin

Bought my first salt water hot tub for my birthday this year! Great customer service. I brought a sample of water in to make sure it was good. Responsive to my questions and always checking in with me to make sure I am enjoying my spa. Love…

read more
via Google
R Dymond
R Dymond

My experience with Great Atlantic has been awesome. From purchasing the spa to delivery and installation to questions after set up, they have been extremely helpful, professional, and a pleasure to work with. I highly recommend them if you’…

read more
via Google
James Scott
James Scott

Wonderful service & we love our hot tub. Great delivery team. 5 stars.

via Google
Renee Wente
Renee Wente

We enjoyed working with Stephen he was knowledgeable and saw the entire process through to delivery. Ready to enjoy our new hot tub!

via Google
Rob Helgeson
Rob Helgeson

We have purchased two hot tubs from here, the first one is still going strong at our old house. The new one we purchased recently has been awesome, Stephen was a great help when it came to fitting our needs vs. our wants. The service team …

read more
via Google
Robert Vest
Robert Vest

My sister bought her first hot tub at Great Atlantic 15 years ago and resently replaced it with another one from GA. After doing some research I decided the GA was THE place for me to buy a hot tub. Everyone was I dealt with through the …

read more
via Google
Michael Katherine
Michael Katherine

Sandy was an amazing sales person who was extremely helpful an has often calls to check up on us. The hot tub is amazing and we use it frequently, especially after I had major back surgery, the hot tub is one of the best investments we made…

read more
via Google
Jeff B
Jeff B

I bought a 2-person sauna from Great Atlantic and couldn't have been happier with the entire staff and process. Thanks for the great customer service!

via Google
Claudia Croneberger
Claudia Croneberger

Best purchase we have ever made! Most relaxing experience. Besides an excellent product, the customer service at Great Atlantic is also excellent.

via Google
Gregory B
Gregory B

I purchased my hot tub from Great Atlantic and so far the experience has been great. The technicians and delivery were very professional and informative. I will continue to use Great Atlantic to maintain my hot tub and recommend them to …

read more
via Google
Kay Loebel
Kay Loebel

I highly recommend Great Atlantic Hot Tubs, Pools & Saunas of Virginia Beach. I called them to help me set up my hot tub for the first time by myself, and provide me instructions on how to maintain it. Erika was awesome, she typed up all …

read more
via Google
Vergil Wilson
Vergil Wilson

Everyone was so kind and courteous; the sales person (Sandie Hill), the two delivery men. The delivery men gave me information about my spa that I was not aware of. I had own a spa before and things change. They were all helpful at Great …

read more
via Google
De'Anna Workman
De'Anna Workman

Stopped in this place to look at options and possibly purchase something small. My husband and I were impressed with the level of knowledge the floor salesman had. He told us all about the differences between hot tub systems, how they work…

read more
via Google
Steve Tyler
Steve Tyler

I purchased a hot tub from Great Atlantic Hot Tubs and I couldn't be happier. Sandy Hill the representative was extremely knowledgeable and helpful. And the delivery we perfect thanks to Akil Ellis and Mike Williams. Thank you for the …

read more
via Google
Susan McBride
Susan McBride

Just purchased a new Hot springs Hot tub from Great Atlantic and my installer was fantastic! His name was Mike. Mike was professional and made sure I could run both the tub and blue tooth before he left. He got it done in a timely manner …

read more
via Google
james Andreano
james Andreano

I have purchase two Hot Springs hot tubs from Great Atlantic since 2003. Both tubs have been fantastic and when my first tub required service the Great Atlantic service team quickly resolved the issue. They seem to actually care about their…

read more
via Google
Keoni Mendenhall
Keoni Mendenhall

Since there is no 4.5 stars we gave it a 5. As an anniversary gift to ourselves we purchased a hot tub through Great Atlantic. The sales person we worked with was VERY informative and well educated in all their products details. There was …

read more
via Google
Ed Connors
Ed Connors

We had a leak in our Hot Spring spa, which we purchased several years ago from Great Atlantic. The service technician, David Frezell, visited and diagnosed the problem quickly as a faulty jet pump. When the part arrived from the …

read more
via Google
Brian McGinnis
Brian McGinnis

Had the first warranty claim service call today on my Hot Spot hot tub that I purchased from Great Atlantic almost 2 years ago. The control panel led display was starting to fail. The Service Technician David Frezzell showed up with a new …

read more
via Google
Allen Lawver
Allen Lawver

We have owned a hot tub ever since moving into our home in Virginia Beach in 2004. It was time to replace it this year, and we chose Great Atlantic as our dealer. Our tub location was high off the ground on our back porch and sunk into our …

read more
via Google
Mardy Colling
Mardy Colling

Just bought an Envoy Hot Springs Tub and I LOVE IT! I was a Hot Springs Owner before but shopped around to see if anything new was out there. Steve at Great Atlantic spent a great deal of time with me, walking me through my different …

read more
via Google
Mike Usry
Mike Usry

I have done business with Great Atlantic several times over the past two years. All I can say is that it has been a great experience. The professionalism and attention to detail has been very impressive. If you are looking for honest …

read more
via Google
Chris M
Chris M

I recently purchased a Vanguard Hot Spring spa and the family can't get in it enough times a day. The staff (James) was very helpful and took the time to go through all the different models and features. Never did I feel as though I was …

read more
via Google
Kevin Oconnor
Kevin Oconnor

Bought a spa from Great Atlantic. Very knowledgeable sales staff and service group. Recently had service done for a replacement cover. The service team sent were top notch. Ashley did a great job coordinating my replacement parts and …

read more
via Google
karen winters
karen winters

We just bought a new hot tub from Great Atlantic and had a great experience. We worked with James who allowed us to come in after hours and sit in a variety of different hot tubs to make sure we picked the one that was best for our family. …

read more
via Google
Jason Rossman
Jason Rossman

So far everything has been great working with Great Atlantic. My wife and I have been working with Megan and she has been great. She has always returned my calls and emails promptly and she is very Knowledgeable when it comes to hot tubs. …

read more
via Google
John Harmon
John Harmon

Our salesperson was Megan and she was very helpful and willing to spend the time to answer all our questions. Great Atlantic has a partnership with the Navy Exchange which can save you a lot of money. My unit was not in stock so delivery of…

read more
via Google
Eric Palacioz
Eric Palacioz

I have been the owner of a personal spa for about 7 years. I usually went to the closest dealer to get supplies and advice. Recently we decided to get a new spa as we upgraded our deck and by chance came upon an ad from Great Atlantic. …

read more
via Google
Pamela Harrison
Pamela Harrison

Great Atlantic Pools and Spas in Yorktown, VA, is a great place to purchase a Spa. Just recently purchased a Vanguard. James Plumley is the best person to ask for help. He is very knowledgeable, very patient, and the best salesperson. We …

read more
via Google
Jodi Casteel
Jodi Casteel

Megan has been a great help so far! We ordered our tub a few weeks ago and are awaiting delivery. She was very helpful through the ordering process and answered our questions. They had the installation guy come out to verify the tub we …

read more
via Google
Nick Sullivan
Nick Sullivan

An absolutely top-notched professional team is what you'll find at Great Atlantic! I had the pleasure of dealing with Brandon Kaminski from start to finish. Brandon was sterling in every aspect as he stepped me through lots of questions …

read more
via Google