Great Atlantic

Virginia Beach Hot Tubs, Pools, & Saunas

Serving Chesapeake, Portsmouth, Norfolk, Suffolk, Franklin, Smithfield, Eastern Shore

 

The Best Hot Tubs, Pools, & Saunas in Virgnia Beach

2921 Virginia Beach Blvd. Virginia Beach, VA 23452

Call: (757) 499-0123

We Are A Military Exchange Partner.

All military (both active duty and retired) and Defense Department Personnel, that have exchange privileges, can purchase a Great Atlantic Hot Tub, Sauna or Swim Spa directly through the Navy Exchange (NEX) or the Coast Guard Exchange (CGX) in Southeastern Virginia and Northeastern North Carolina.

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2921 Virginia Beach Blvd
Virginia Beach, VA 23452
From 79 reviews
Robert Weitzman

Top notch across the board! Starting with Kristen, what a pro...she represents the sales team EPIC-ally! Delivery was tee-d up perfectly by Shawna, and both Harry and Ray did a superb job getting the tub off the truck and placed/connected. …

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omar khalid

Outstanding service by Maria, it is so rare to find a good employees who goes beyond their ways to help out customers to find the best products for them. Maria at Great Atlantic Hot Tubs did an excellent job helping me out, her personality …

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Joseph Esposito

I had a great experience with Great Atlantic. Dave was awesome to work with. He was very helpful and informative throughout the whole process. Additionally, Harry and Ray did a great job with the installation.

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Kenny Sause

Great Atlantic is the best place to go for any hot tub needs. The staff is very helpful and knowledgeable. Maria is always eager to lend a hand with my spa care and goes above and beyond to get my spa where it need to be! Thank you!

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Sonny M

Did a good job moving my hot tub so I could replace a paved deck. Easy to schedule and arrived as scheduled. Moved it out and back with no issues.

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Thomas G

Excellent service. Please post Merchandise prices on the shelf.

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Eric J

Very well , on time and professional really great service

Bruce Peck

I just took delivery of my first Hot Spring Tub in the OBX from these fine people. I have purchased another from Great Atlantic for our home in VA. It has been an awesome experience, so far. Todd (in the OBX location) was one of the most …

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Husselbee, Karen & Bruce

Excellent service and very knowledgeable

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Bill Hern

The representative was on-time,efficient and thorough. We're very pleased.

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Sal C

Technician arrived on time, did a thorough check of the hot tub, wiped it down, balanced the water and cleaned the cover. Showed me how to maintain the tub and treated me like a valued customer. I highly recommend Great Atlantic Hot Tubs …

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Jason S

My wife and I purchased our first Hot Tub from Great Atlantic, the Salesperson Stephen helped us choose our tub and we couldn't be happier with the customer service we recieved.

Thank you Stephen and Great Atlantic for a wonderful …

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Holly Lisi

Jason- excellent to talk to! He was helpful and took his time explaining everything to us! He was not pushy. We went back twice and purchased from him! AND a SHOUT OUT to Harry and RAY- EXCELLENT JOB ON THE DELIVERY. Those are two hard …

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Rico Martinez

Maria was very knowledgeable and helpful. Great experience would definitely recommend.

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Terry Kristin

Bought my first salt water hot tub for my birthday this year! Great customer service. I brought a sample of water in to make sure it was good. Responsive to my questions and always checking in with me to make sure I am enjoying my spa. Love…

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William Lipsett

Had to get the biggest SPA and had to have it delivered in the middle of a backyard renovation. The company went above and beyond to meet my needs. Install was precise, meaning within inches of pillars and overhead lighting. Outstanding …

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R Dymond

My experience with Great Atlantic has been awesome. From purchasing the spa to delivery and installation to questions after set up, they have been extremely helpful, professional, and a pleasure to work with. I highly recommend them if you’…

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James Scott

Wonderful service & we love our hot tub. Great delivery team. 5 stars.

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Gary Peterson

I have always had great service at great Atlantic!

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Renee Wente

We enjoyed working with Stephen he was knowledgeable and saw the entire process through to delivery. Ready to enjoy our new hot tub!

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Cheri Baird

We've had our Sovereign tub for 5 months. The ACE System is very low maintenance and the folks at Great Atlantic are extremely helpful, especially Steve, as this is our first hot tub and, of course, we have questions.

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Rob Helgeson

We have purchased two hot tubs from here, the first one is still going strong at our old house. The new one we purchased recently has been awesome, Stephen was a great help when it came to fitting our needs vs. our wants. The service team …

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Robert Vest

My sister bought her first hot tub at Great Atlantic 15 years ago and resently replaced it with another one from GA. After doing some research I decided the GA was THE place for me to buy a hot tub. Everyone was I dealt with through the …

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Michael Katherine

Sandy was an amazing sales person who was extremely helpful an has often calls to check up on us. The hot tub is amazing and we use it frequently, especially after I had major back surgery, the hot tub is one of the best investments we made…

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Kay Loebel

This company is the best. Stephen helped me choose the best spa for my needs, and was very responsive to all my follow up questions on the WiFi set up. Shawna the delivery coordinator was awesome to work with. The delivery crew were …

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Gregory B

I purchased my hot tub from Great Atlantic and so far the experience has been great. The technicians and delivery were very professional and informative. I will continue to use Great Atlantic to maintain my hot tub and recommend them to …

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Jeff B

I bought a 2-person sauna from Great Atlantic and couldn't have been happier with the entire staff and process. Thanks for the great customer service!

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Nancy Parker

My entire experience was outstanding! My salesperson Stephen set me up with the perfect hot tub and shared the pros and cons of saltwater vs. regular and got the tub I wanted for a fair price. Shawna worked with my schedule to make sure the…

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Anthony Suchy

My wife and I purchased our hot tub from Great Atlantic in 2006. It was a very positive experience. We had our first water leak in the hot tub in 2017. The water leak was an easy prompt fix by Great Atlantic. The technician, Dave, was …

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Kay Loebel

I highly recommend Great Atlantic Hot Tubs, Pools & Saunas of Virginia Beach. I called them to help me set up my hot tub for the first time by myself, and provide me instructions on how to maintain it. Erika was awesome, she typed up all …

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Claudia Croneberger

Best purchase we have ever made! Most relaxing experience. Besides an excellent product, the customer service at Great Atlantic is also excellent.

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Vergil Wilson

Everyone was so kind and courteous; the sales person (Sandie Hill), the two delivery men. The delivery men gave me information about my spa that I was not aware of. I had own a spa before and things change. They were all helpful at Great …

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De'Anna Workman

Stopped in this place to look at options and possibly purchase something small. My husband and I were impressed with the level of knowledge the floor salesman had. He told us all about the differences between hot tub systems, how they work…

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Joshua Canning

Akil did an amazing job in cleaning and setting my my hot tub so can use again as hadn't been working for a couple years

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Allison Grant

We had a great experience with James. He is very knowledgable and helpful, and pointed us in the right direction with regards to the relationship between Great Atlantic and the NEX (Navy Exchange). He has also been very helpful in following…

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Theresa Flaherty

While it take longer than I expected from order time to deivery, the process from beginning to end was so stellar I can't even take away any stars. Our saes guy, James, was super helpful in helping me pick out the right spa that balanced …

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Steve Tyler

I purchased a hot tub from Great Atlantic Hot Tubs and I couldn't be happier. Sandy Hill the representative was extremely knowledgeable and helpful. And the delivery we perfect thanks to Akil Ellis and Mike Williams. Thank you for the …

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james Andreano

I have purchase two Hot Springs hot tubs from Great Atlantic since 2003. Both tubs have been fantastic and when my first tub required service the Great Atlantic service team quickly resolved the issue. They seem to actually care about their…

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Susan McBride

Just purchased a new Hot springs Hot tub from Great Atlantic and my installer was fantastic! His name was Mike. Mike was professional and made sure I could run both the tub and blue tooth before he left. He got it done in a timely manner …

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Michele R

The warranty on our hot tub is about to expire so we had a service call to see if there was anything covered under warranty that was broken and needed to be fixed. The service technician, David F., that came to our house was extremely …

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Joanna Johnson

Our service technician, Akil, was the best today! He was very thorough and patiently explained what we needed to do to take care of our spa. Great customer service! Thank you for employing a technician that cares!

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Kimberly James

AS a first time buyer I didn't know anything about owning a hot tub but when sandy make everything sound simple it sounded good we are very happy we chose great Atlantic sandy has been great we had a lot of questions about our first tub but…

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Andy Harrs

Purchased my second Hot Spring Spa recently, a Grande NXT from James in the Virginia Beach store who worked with me around special delivery and install needs.. Love the tub, especially the salt water feature and the remote. Looking forward …

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Mardy Colling

Just bought an Envoy Hot Springs Tub and I LOVE IT! I was a Hot Springs Owner before but shopped around to see if anything new was out there. Steve at Great Atlantic spent a great deal of time with me, walking me through my different …

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Keoni Mendenhall

Since there is no 4.5 stars we gave it a 5. As an anniversary gift to ourselves we purchased a hot tub through Great Atlantic. The sales person we worked with was VERY informative and well educated in all their products details. There was …

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Mike Usry

I have done business with Great Atlantic several times over the past two years. All I can say is that it has been a great experience. The professionalism and attention to detail has been very impressive. If you are looking for honest …

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Brian McGinnis

Had the first warranty claim service call today on my Hot Spot hot tub that I purchased from Great Atlantic almost 2 years ago. The control panel led display was starting to fail. The Service Technician David Frezzell showed up with a new …

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Chris M

I recently purchased a Vanguard Hot Spring spa and the family can't get in it enough times a day. The staff (James) was very helpful and took the time to go through all the different models and features. Never did I feel as though I was …

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Ed Connors

We had a leak in our Hot Spring spa, which we purchased several years ago from Great Atlantic. The service technician, David Frezell, visited and diagnosed the problem quickly as a faulty jet pump. When the part arrived from the …

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Allen Lawver

We have owned a hot tub ever since moving into our home in Virginia Beach in 2004. It was time to replace it this year, and we chose Great Atlantic as our dealer. Our tub location was high off the ground on our back porch and sunk into our …

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Jacquelyn Baxter

Trent from the service department came to repair my hot tub today, he was on time, courteous and solved the problem quickly. I would definitely use

him again.

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Kevin Oconnor

Bought a spa from Great Atlantic. Very knowledgeable sales staff and service group. Recently had service done for a replacement cover. The service team sent were top notch. Ashley did a great job coordinating my replacement parts and …

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Greg Manuel

Just installed a new Flair Hot Springs Spa today, very excited!, Great Atlantic used great maneuvering around shrubbery to get it in place. Thanks Chris!-- Service has been super responsive,in answering set-up questions. Thanks Steve

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Howard Kern

Bought a Soverign Hot Spring Spa, nice spa, delived as promised.. Support has been helpful

good product

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Becky Pugmire

The staff is absolutely amazing: very helpful, knowledgeable and always remember customers. I definitely recommend this store if you are looking for a hot tub

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Danny Andrews

we researched and traveled thru 8 places until we went to Steve at Great Atlantic on Witchduck. we had a previous hot tub from great atlantic and found they still have the great deals and great customer service. it was delivered promptly …

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Michael A. Willis

We're very happy with the hot tub we purchased from Great Atlantic. Steve Hodges was great throughout the entire process, especially in terms of helping us choose the right option. We also recommend Marc Milligan from Bolt Electric – he did…

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karen winters

We just bought a new hot tub from Great Atlantic and had a great experience. We worked with James who allowed us to come in after hours and sit in a variety of different hot tubs to make sure we picked the one that was best for our family. …

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Larry Warren

I purchased a 2008 Prodigy spa that has functioned flawlessly for 41/2 years; however, it developed a defect that fortunately Watkins agreed to remedy. I began the process all wrong by contacting Watkins directly. They were polite but not …

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John Harmon

Our salesperson was Megan and she was very helpful and willing to spend the time to answer all our questions. Great Atlantic has a partnership with the Navy Exchange which can save you a lot of money. My unit was not in stock so delivery of…

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TIM G

I was looking for a good quality used tub. I had been searching on Craigslist but was worried about the fact that I would be spending a lot of money on something that may not work when I got it home. I dropped by Great Atlantic and it turns…

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Bob Stone

Awesome experience buying my new Sundance Spa from these guys. Steve was so knowledgeable in all the spas and their features. He did an excellent job of explaining all the models to us (and they have a number of them on the floor) and then …

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Deborah Lobko

Hal ,Megan and all the staff were so helpful ..We love our hot tub... It truly was a great experience dealing with the staff at Great Atlantic.. I would recommend Great Atlantic to anyone looking for a hot tub.

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Kevin Nicholas

Recently purchased a hot tub through the Navy Exchange's partnership program with Great Atlantic. Great Atlantic provided services to remove my old tub and delivered a new Azure tub. They have a responsive customer service department and …

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Dale Dean

This was the best experience that I have had with shopping in a long time well except for purses & shoes and Iam not easy to please LOL...James our salesman was beyond great for helping us decide on the hot tub model arranging a water test …

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Cynthia Jacob

Very professional staff and great service. Technical support for salt cell has been tremendous. Highly recommend Great Atlantic Spas, Virginia Beach.

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Jason Rossman

So far everything has been great working with Great Atlantic. My wife and I have been working with Megan and she has been great. She has always returned my calls and emails promptly and she is very Knowledgeable when it comes to hot tubs. …

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David Perrel

Very knowledgable and friendly sales team... Especially Meagan! Great selection of Sundance Spas. Would definitely recommend looking here if you're looking for a new hot tub.

Thanks Meagan!

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aimee berniard

Great Atlantic has a quality customer service team which made the whole process that much better. They truly took the time to listen to our needs and educate us on what was available. We were also able to use our military discount!

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Mark Ross

I was impressed from the moment I entered the store in York County. The store is clean and well lit. There are many models on display. The staff was very knowledgeable about the product line and gladly researched any question they could not…

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Eric Palacioz

I have been the owner of a personal spa for about 7 years. I usually went to the closest dealer to get supplies and advice. Recently we decided to get a new spa as we upgraded our deck and by chance came upon an ad from Great Atlantic. …

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Randall Steltzer

I bought my Azure hot tub from the NEX using my star card and got 10% off my purchase. The people at the NEX where just as knowledgeable as the folks at Great Atlantic itself. At Great Atlantic i got friendly service and patience when it …

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Pamela Harrison

Great Atlantic Pools and Spas in Yorktown, VA, is a great place to purchase a Spa. Just recently purchased a Vanguard. James Plumley is the best person to ask for help. He is very knowledgeable, very patient, and the best salesperson. We …

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Cheryl Duke

great Atlantic on witchduck rd was very nice people and very patient with me and i would refer all my family and friends here for sure and very happy with the spa i got thanks again for everything megan i thank you you were great

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David Lee

Just purchased a new spa. Megan was very helpful and explained all our options in models and features. This is our second spa from Great Atlantic.

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Hoyt Duff

Didn't buy my hot tub from them, but I had some questions about maintenance and they sent out a tech. Very friendly and helpful, he diagnosed and solved my problem quickly.

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Jodi Casteel

Megan has been a great help so far! We ordered our tub a few weeks ago and are awaiting delivery. She was very helpful through the ordering process and answered our questions. They had the installation guy come out to verify the tub we …

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Nick Sullivan

An absolutely top-notched professional team is what you'll find at Great Atlantic! I had the pleasure of dealing with Brandon Kaminski from start to finish. Brandon was sterling in every aspect as he stepped me through lots of questions …

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James Plumley

I think there hot tubs feel amazing! I would recommend them to everyon!

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