Great Atlantic

Virginia Beach Hot Tubs, Pools, & Saunas

Serving Chesapeake, Portsmouth, Norfolk, Suffolk, Franklin, Smithfield, Eastern Shore

 

The Best Hot Tubs, Pools, & Saunas in Virgnia Beach

2921 Virginia Beach Blvd. Virginia Beach, VA 23452

Call: (757) 499-0123

We Are A Military Exchange Partner.

All military (both active duty and retired) and Defense Department Personnel, that have exchange privileges, can purchase a Great Atlantic Hot Tub, Sauna or Swim Spa directly through the Navy Exchange (NEX) or the Coast Guard Exchange (CGX) in Southeastern Virginia and Northeastern North Carolina.

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2921 Virginia Beach Blvd
Virginia Beach, VA 23452
From 201 reviews
Sheryl Jordan
Sheryl Jordan

This has been a great experience from our first contact with Kristen in sales to delivery with Nick. David the electrician, Teri in information and Diane in scheduling- they have all been true professionals. Super responsive to questions …

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Krystal Altman
Krystal Altman

We had a great experience with Great Atlantic. It was our first hot tub purchase and everything from buying to installing went great. Highly recommend. 👍

via Google
Dolores Fleege
Dolores Fleege

PROFESSIONAL all the way !!!

My spa was not working during the quarantine of 2020. I called 5 local repair companies and left multiple messages, with never a return call. All their answering machines said nothing about the current situation…

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Kirk Hibbert
Kirk Hibbert

Thanks team! You provided what I wanted when I needed it. I felt that your call back would take way too long, but you were prompt and provided the service needed. Keep up the great work!

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Guy Harris
Guy Harris

I purchased our Hot Tub from Great Atlantic on May 8th . I guess because of Covid-19, we're told it will be ready sometime in July . Other than waiting 2 months for delivery, the experience has been positive. Heath has been very helpful in …

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Steve Wood
Steve Wood

My spa was a lifesaver. So many aches and pains when I awoke everyday. Now I start my day in the spa and I'm pain-free within 15 minutes. Before, it was noon before I stared to feel good. That said, I was very pleased with Great Atlantic …

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Brandan Piel
Brandan Piel

Good service and really professional. They work well with the military. If anyone is looking for a company for hot tubes definitely go talk to heath.

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David Taylor
David Taylor

I worked with Rich to select our Hot Tub. After purchase, everything was great from the scheduling department to the guys that delivered the Hot Tub. Yeah, the Hot Tub is awesome as well. I recommend Great Atlantic Hot Tubs, Pools, & Saunas…

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Barbara McMillen
Barbara McMillen

Scott was very knowledgeable, friendly and very helpful. He is well acquainted with the OBX area and the needs for vacation rental homes. He was very accommodating to our needs and communicated with us frequently. It was a pleasure working …

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Gina Adrover
Gina Adrover

I had no idea how to maintain my hot tub and after spending about 30 minutes with staff on the phone, last week, my hot tub is perfect once again! The staff took time to explain everything to me, to answer all of my questions, and to fill …

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roy hogstedt
roy hogstedt

Todd and his team were easy to work with. He made the purchasing process clear and concise (we were moving to the OBX from California). Unfortunately we couldn't be there in person for the delivery, but Todd reassured us he would be there …

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Larry Pritts
Larry Pritts

Very Helpful and professional will continue to use Great Atlantic and would recommend them to anyone. They did a great job

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William Rash
William Rash

I needed repairs to my 13 year old tub. The recirculating pump was replaced as well as a broken back check valve. The service specialist knew exactly what to do and had the parts on the van. The work was completed professionally and in a …

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ryan Hobert
ryan Hobert

Perfect service experience!

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Nancy Lerf
Nancy Lerf

I had a great experience purchasing an Endless Pool from Great Atlantic Hot Tubs. Jason Strom had already contacted me by phone and invited me to the showroom. I was very impressed by his professionalism and knowledge about the Endless …

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Nelson Staton
Nelson Staton

Jason’s customer service was excellent during the process of purchasing my hot tub and even after the purchase is always here for our questions and any help we need so great job Jason and I look forward to my next purchase with you

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Carina Phillips
Carina Phillips

Jason was fantastic! Walked in after looking down the road. Left them with a hot tub being delivered next week!

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Milan Diklich
Milan Diklich

These people were great. Made this experience fun.

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Gene Dettore
Gene Dettore

Folks at Great Atlantic were awesome! For once I did not have to call American Home Shield one time to get my pool pump replaced. Great Atlantic did what they were supposed to do...analyzing problem...fixing problem and when that didn't …

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Kris Lake
Kris Lake

Had a great experience buying a new hot tub from Great Atlantic. Jason was very knowledgeable and super friendly. He helped us find the perfect tub and was on top of everything the entire time. Shana was super friendly setting up the …

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Kristopher Meyerhoffer
Kristopher Meyerhoffer

There is not a better place to purchase the best hot tubs money can buy. Hands down their tubs are the best and Great Atlantic always provides excellent service. Go see Jason at the Virginia Beach store and he will help you pick out the …

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Jayson Stevens
Jayson Stevens

They do a super job on our hot tub on a regular basis year-round.

Very courteous and always call us the day they will arrive.

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don KNAPKE
don KNAPKE

Shary was very patient with us, this was our first hot tub. She answered all our questions, sent us to Va Beach store to look at a model they didn’t have in Yorktown. She discovered that I was retired military and told me about the “…

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Daniel Smith
Daniel Smith

Had hot tubs for over 25yrs. Left the last one with the house. Been over 6mos since the new house and looking for the best hot tub. I went with Jason Strom at Great Atlantic, and believe I got the best hot tub out there for me. Good …

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Michael Garguilo
Michael Garguilo

I will recommend this company if you want a quality product and experience. Todd the Sales person was very helpful and explained all the features on several different hot tub until we picked the one we liked. The whole process was smooth …

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David Johnson
David Johnson

Outstanding service with outstanding products. I would definitely check with Jason ir your looking to buy. Recommend Great Atlantic for your pool and spa needs.

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james harris
james harris

Diane and shawna are very customer focused; delivery team is efficient and courteous. thanks for the Xmas duck, shawna...looks great in the tub. happy holidays!!

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Cindy Frye
Cindy Frye

The staff was friendly and knowledgeable. The delivery crew was kind, friendly and knew their stuff. In and out without issue! They were amazing!

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Dave Hansen
Dave Hansen

Service supervisor Diana provided continuous oversight and Technician Dave was very competent. Good diagnosis on initial visit and persistent effort to get new pump installed and operating. Good outcome and my older spa from a defunct …

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Kelley Brown
Kelley Brown

Diana was so helpful in walking us through details of our spa and if it could even be serviced. Trent was very knowledgeable about what was wrong and giving us a great overview. We will be using them again for sure!

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Brian weinstein
Brian weinstein

Bought a Hotspring Limelight Flair from Great Atlantic, and just had delivered. We absolutely love it. Stephen was the sales person in Virginia Beach, he was knowledgeable and professional and helped us make the right choice without …

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Sharron Lange
Sharron Lange

Jason was outstanding at helping us get the spa we wanted. He even worked with us on his day off. Outstanding customer service! Thanks, Great Atlantic Spa for having awesome employees.

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Leonard Little
Leonard Little

From start to finish Great Atlantic exceeded my expectations with their excellent customer service! Kristen did an awesome job helping me through the entire process. Delivery went smooth today and the guys were very knowledgeable and …

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RuthAnn Fields
RuthAnn Fields

jason strom was so great. he explained everything to us and was really knowledgeable and patient.

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karen jefferson
karen jefferson

Jason was awesome in helping us pick our new hot tub. So excited and can’t wait for it to be delivered!

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Paul Boswell
Paul Boswell

If anything its all about who helps you with what you want. Shary Raske really pointed out all the thing I needed to select the right hot tub for me and my family. The delivery team called in advance to let us know they had our hot tub and …

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Race Roberson
Race Roberson

The staff at Great Atlantic were very responsive to our pool control panel replacement. They gave us pre-appointment and pre-installation calls. We always knew the status of repair. I would recommend them to any pool owners.

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Sanchez
Sanchez

Rescheduled an appointment for me, and they performed all the work while I was at work myself. The technician called me after diagnostics, and then performed the work after quoting the price immediately. Definitely will use them again in …

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Beth DeSadier
Beth DeSadier

Each time a tech has had to come to my house for some repairs on my pool they have always been friendly and very patient with all my questions. They have also provided some recommendations and guidance. I am very new to having to take care …

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Dave Catoe
Dave Catoe

Excellent service and information from Jason and Steve. Hot Spring spas are a great product and Great Atlantic is a great company to deal with.

via Google
Anonymous
Anonymous

Wonderful service from Jason and Steve. Hot Springs is an excellent product and I have zero regrets purchasing from Great Atlantic

Sam Casteen
Sam Casteen

We had a great experience purchasing from Great Atlantic Hot Tubs, Pool’s and Sauna’s. We are a first time hot tub purchaser and Jason provided great customer service was very helpful in answering all our questions.

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Jimmy Hall
Jimmy Hall

Stacey Gordon my service rep contact. She was supper helpful in setting up my service call for our Hot Tub. Highly recommend asking for her when you need service. She even offered free advice on a few things to check before making my …

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Salma Rodriguez
Salma Rodriguez

Great tub; great team. Albeit a few early scheduling issues but they came through.

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CAROL CONAWAY
CAROL CONAWAY

Jason and Stephen were very helpful when I went in to ask about an issue I was having with my hot tub.

via Google
Angela Brandal
Angela Brandal

Shari and Jason have been very helpful and knowledgeable in the purchase of our very first Hot Springs hot tub. We look forward to it’s delivery and relaxing in it!

via Google
Marty Ferenc
Marty Ferenc

They always do a great job & usually have everything possibly needed with them, which saves another trip! Has been great service

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Moira JL
Moira JL

Great atlantic was referred to us through our home warranty to work on our pool pump and heater. They were extremely professional, curteouco, timely, and communicative. Highly recommend 👍

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Stevens, D
Stevens, D

Absolutely, we appreciate all you do for us. We are currently in Key West and know we're in good hands with you guys

R W
R W

Top notch across the board! Starting with Kristen, what a pro...she represents the sales team EPIC-ally! Delivery was tee-d up perfectly by Shawna, and both Harry and Ray did a superb job getting the tub off the truck and placed/connected. …

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Response from business owner

Thanks Robert ! It is truly a team effort at Great Atlantic and we area so happy you are a new customer relaxing in your new Hot Spring Spa.

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omar khalid
omar khalid

Outstanding service by Maria, it is so rare to find a good employees who goes beyond their ways to help out customers to find the best products for them. Maria at Great Atlantic Hot Tubs did an excellent job helping me out, her personality …

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Joseph Esposito
Joseph Esposito

I had a great experience with Great Atlantic. Dave was awesome to work with. He was very helpful and informative throughout the whole process. Additionally, Harry and Ray did a great job with the installation.

Response from business owner

Thanks Joseph. We appreciate the kind words about our amazing team members.

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Kenny Sause
Kenny Sause

Great Atlantic is the best place to go for any hot tub needs. The staff is very helpful and knowledgeable. Maria is always eager to lend a hand with my spa care and goes above and beyond to get my spa where it need to be! Thank you!

Response from business owner

Thank you Kenny. Our water lab crew is the best because of customers like you. They only want the best results for your hot tub water care.

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Sonny Marini
Sonny Marini

Did a good job moving my hot tub so I could replace a paved deck. Easy to schedule and arrived as scheduled. Moved it out and back with no issues.

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Eric J
Eric J

Very well , on time and professional really great service

Salvadore Costa
Salvadore Costa

Technician arrived on time, did a thorough check of the hot tub, wiped it down, balanced the water and cleaned the cover. Showed me how to maintain the tub and treated me like a valued customer. I highly recommend Great Atlantic Hot Tubs …

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Response from business owner

Customer love our valet techs. We do the cleaning, you do the relaxing. Thanks !

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Holly Lisi
Holly Lisi

Jason- excellent to talk to! He was helpful and took his time explaining everything to us! He was not pushy. We went back twice and purchased from him! AND a SHOUT OUT to Harry and RAY- EXCELLENT JOB ON THE DELIVERY. Those are two hard …

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Response from business owner

Thank you Holly ! Jason is a great sales team member for Great Atlantic. Customers are asking for him by name.

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Terry Kristin
Terry Kristin

Bought my first salt water hot tub for my birthday this year! Great customer service. I brought a sample of water in to make sure it was good. Responsive to my questions and always checking in with me to make sure I am enjoying my spa. Love…

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R Dymond
R Dymond

My experience with Great Atlantic has been awesome. From purchasing the spa to delivery and installation to questions after set up, they have been extremely helpful, professional, and a pleasure to work with. I highly recommend them if you’…

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Rob Helgeson
Rob Helgeson

We have purchased two hot tubs from here, the first one is still going strong at our old house. The new one we purchased recently has been awesome, Stephen was a great help when it came to fitting our needs vs. our wants. The service team …

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