Reviews - Great Atlantic Hot Tubs

Reviews

2921 Virginia Beach Blvd
Virginia Beach, VA 23452
From 79 reviews
Robert Weitzman

Top notch across the board! Starting with Kristen, what a pro...she represents the sales team EPIC-ally! Delivery was tee-d up perfectly by Shawna, and both Harry and Ray did a superb job getting the tub off the truck and placed/connected. …

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omar khalid

Outstanding service by Maria, it is so rare to find a good employees who goes beyond their ways to help out customers to find the best products for them. Maria at Great Atlantic Hot Tubs did an excellent job helping me out, her personality …

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Joseph Esposito

I had a great experience with Great Atlantic. Dave was awesome to work with. He was very helpful and informative throughout the whole process. Additionally, Harry and Ray did a great job with the installation.

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Kenny Sause

Great Atlantic is the best place to go for any hot tub needs. The staff is very helpful and knowledgeable. Maria is always eager to lend a hand with my spa care and goes above and beyond to get my spa where it need to be! Thank you!

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Sonny M

Did a good job moving my hot tub so I could replace a paved deck. Easy to schedule and arrived as scheduled. Moved it out and back with no issues.

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Thomas G

Excellent service. Please post Merchandise prices on the shelf.

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Eric J

Very well , on time and professional really great service

Bruce Peck

I just took delivery of my first Hot Spring Tub in the OBX from these fine people. I have purchased another from Great Atlantic for our home in VA. It has been an awesome experience, so far. Todd (in the OBX location) was one of the most …

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Husselbee, Karen & Bruce

Excellent service and very knowledgeable

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Bill Hern

The representative was on-time,efficient and thorough. We're very pleased.

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Sal C

Technician arrived on time, did a thorough check of the hot tub, wiped it down, balanced the water and cleaned the cover. Showed me how to maintain the tub and treated me like a valued customer. I highly recommend Great Atlantic Hot Tubs …

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Jason S

My wife and I purchased our first Hot Tub from Great Atlantic, the Salesperson Stephen helped us choose our tub and we couldn't be happier with the customer service we recieved.

Thank you Stephen and Great Atlantic for a wonderful …

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Holly Lisi

Jason- excellent to talk to! He was helpful and took his time explaining everything to us! He was not pushy. We went back twice and purchased from him! AND a SHOUT OUT to Harry and RAY- EXCELLENT JOB ON THE DELIVERY. Those are two hard …

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Rico Martinez

Maria was very knowledgeable and helpful. Great experience would definitely recommend.

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William Lipsett

Had to get the biggest SPA and had to have it delivered in the middle of a backyard renovation. The company went above and beyond to meet my needs. Install was precise, meaning within inches of pillars and overhead lighting. Outstanding …

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Terry Kristin

Bought my first salt water hot tub for my birthday this year! Great customer service. I brought a sample of water in to make sure it was good. Responsive to my questions and always checking in with me to make sure I am enjoying my spa. Love…

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R Dymond

My experience with Great Atlantic has been awesome. From purchasing the spa to delivery and installation to questions after set up, they have been extremely helpful, professional, and a pleasure to work with. I highly recommend them if you’…

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James Scott

Wonderful service & we love our hot tub. Great delivery team. 5 stars.

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Gary Peterson

I have always had great service at great Atlantic!

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Renee Wente

We enjoyed working with Stephen he was knowledgeable and saw the entire process through to delivery. Ready to enjoy our new hot tub!

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Cheri Baird

We've had our Sovereign tub for 5 months. The ACE System is very low maintenance and the folks at Great Atlantic are extremely helpful, especially Steve, as this is our first hot tub and, of course, we have questions.

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Rob Helgeson

We have purchased two hot tubs from here, the first one is still going strong at our old house. The new one we purchased recently has been awesome, Stephen was a great help when it came to fitting our needs vs. our wants. The service team …

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Robert Vest

My sister bought her first hot tub at Great Atlantic 15 years ago and resently replaced it with another one from GA. After doing some research I decided the GA was THE place for me to buy a hot tub. Everyone was I dealt with through the …

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Michael Katherine

Sandy was an amazing sales person who was extremely helpful an has often calls to check up on us. The hot tub is amazing and we use it frequently, especially after I had major back surgery, the hot tub is one of the best investments we made…

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Nancy Parker

My entire experience was outstanding! My salesperson Stephen set me up with the perfect hot tub and shared the pros and cons of saltwater vs. regular and got the tub I wanted for a fair price. Shawna worked with my schedule to make sure the…

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Kay Loebel

This company is the best. Stephen helped me choose the best spa for my needs, and was very responsive to all my follow up questions on the WiFi set up. Shawna the delivery coordinator was awesome to work with. The delivery crew were …

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Anthony Suchy

My wife and I purchased our hot tub from Great Atlantic in 2006. It was a very positive experience. We had our first water leak in the hot tub in 2017. The water leak was an easy prompt fix by Great Atlantic. The technician, Dave, was …

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Gregory B

I purchased my hot tub from Great Atlantic and so far the experience has been great. The technicians and delivery were very professional and informative. I will continue to use Great Atlantic to maintain my hot tub and recommend them to …

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Jeff B

I bought a 2-person sauna from Great Atlantic and couldn't have been happier with the entire staff and process. Thanks for the great customer service!

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Kay Loebel

I highly recommend Great Atlantic Hot Tubs, Pools & Saunas of Virginia Beach. I called them to help me set up my hot tub for the first time by myself, and provide me instructions on how to maintain it. Erika was awesome, she typed up all …

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Claudia Croneberger

Best purchase we have ever made! Most relaxing experience. Besides an excellent product, the customer service at Great Atlantic is also excellent.

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Vergil Wilson

Everyone was so kind and courteous; the sales person (Sandie Hill), the two delivery men. The delivery men gave me information about my spa that I was not aware of. I had own a spa before and things change. They were all helpful at Great …

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De'Anna Workman

Stopped in this place to look at options and possibly purchase something small. My husband and I were impressed with the level of knowledge the floor salesman had. He told us all about the differences between hot tub systems, how they work…

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Joshua Canning

Akil did an amazing job in cleaning and setting my my hot tub so can use again as hadn't been working for a couple years

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Allison Grant

We had a great experience with James. He is very knowledgable and helpful, and pointed us in the right direction with regards to the relationship between Great Atlantic and the NEX (Navy Exchange). He has also been very helpful in following…

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Theresa Flaherty

While it take longer than I expected from order time to deivery, the process from beginning to end was so stellar I can't even take away any stars. Our saes guy, James, was super helpful in helping me pick out the right spa that balanced …

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Steve Tyler

I purchased a hot tub from Great Atlantic Hot Tubs and I couldn't be happier. Sandy Hill the representative was extremely knowledgeable and helpful. And the delivery we perfect thanks to Akil Ellis and Mike Williams. Thank you for the …

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james Andreano

I have purchase two Hot Springs hot tubs from Great Atlantic since 2003. Both tubs have been fantastic and when my first tub required service the Great Atlantic service team quickly resolved the issue. They seem to actually care about their…

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Susan McBride

Just purchased a new Hot springs Hot tub from Great Atlantic and my installer was fantastic! His name was Mike. Mike was professional and made sure I could run both the tub and blue tooth before he left. He got it done in a timely manner …

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Michele R

The warranty on our hot tub is about to expire so we had a service call to see if there was anything covered under warranty that was broken and needed to be fixed. The service technician, David F., that came to our house was extremely …

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Joanna Johnson

Our service technician, Akil, was the best today! He was very thorough and patiently explained what we needed to do to take care of our spa. Great customer service! Thank you for employing a technician that cares!

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Kimberly James

AS a first time buyer I didn't know anything about owning a hot tub but when sandy make everything sound simple it sounded good we are very happy we chose great Atlantic sandy has been great we had a lot of questions about our first tub but…

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Andy Harrs

Purchased my second Hot Spring Spa recently, a Grande NXT from James in the Virginia Beach store who worked with me around special delivery and install needs.. Love the tub, especially the salt water feature and the remote. Looking forward …

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Mardy Colling

Just bought an Envoy Hot Springs Tub and I LOVE IT! I was a Hot Springs Owner before but shopped around to see if anything new was out there. Steve at Great Atlantic spent a great deal of time with me, walking me through my different …

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Keoni Mendenhall

Since there is no 4.5 stars we gave it a 5. As an anniversary gift to ourselves we purchased a hot tub through Great Atlantic. The sales person we worked with was VERY informative and well educated in all their products details. There was …

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Mike Usry

I have done business with Great Atlantic several times over the past two years. All I can say is that it has been a great experience. The professionalism and attention to detail has been very impressive. If you are looking for honest …

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Brian McGinnis

Had the first warranty claim service call today on my Hot Spot hot tub that I purchased from Great Atlantic almost 2 years ago. The control panel led display was starting to fail. The Service Technician David Frezzell showed up with a new …

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Chris M

I recently purchased a Vanguard Hot Spring spa and the family can't get in it enough times a day. The staff (James) was very helpful and took the time to go through all the different models and features. Never did I feel as though I was …

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Ed Connors

We had a leak in our Hot Spring spa, which we purchased several years ago from Great Atlantic. The service technician, David Frezell, visited and diagnosed the problem quickly as a faulty jet pump. When the part arrived from the …

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Allen Lawver

We have owned a hot tub ever since moving into our home in Virginia Beach in 2004. It was time to replace it this year, and we chose Great Atlantic as our dealer. Our tub location was high off the ground on our back porch and sunk into our …

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Jacquelyn Baxter

Trent from the service department came to repair my hot tub today, he was on time, courteous and solved the problem quickly. I would definitely use

him again.

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Kevin Oconnor

Bought a spa from Great Atlantic. Very knowledgeable sales staff and service group. Recently had service done for a replacement cover. The service team sent were top notch. Ashley did a great job coordinating my replacement parts and …

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Greg Manuel

Just installed a new Flair Hot Springs Spa today, very excited!, Great Atlantic used great maneuvering around shrubbery to get it in place. Thanks Chris!-- Service has been super responsive,in answering set-up questions. Thanks Steve

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Howard Kern

Bought a Soverign Hot Spring Spa, nice spa, delived as promised.. Support has been helpful

good product

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Becky Pugmire

The staff is absolutely amazing: very helpful, knowledgeable and always remember customers. I definitely recommend this store if you are looking for a hot tub

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Danny Andrews

we researched and traveled thru 8 places until we went to Steve at Great Atlantic on Witchduck. we had a previous hot tub from great atlantic and found they still have the great deals and great customer service. it was delivered promptly …

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Michael A. Willis

We're very happy with the hot tub we purchased from Great Atlantic. Steve Hodges was great throughout the entire process, especially in terms of helping us choose the right option. We also recommend Marc Milligan from Bolt Electric – he did…

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karen winters

We just bought a new hot tub from Great Atlantic and had a great experience. We worked with James who allowed us to come in after hours and sit in a variety of different hot tubs to make sure we picked the one that was best for our family. …

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Larry Warren

I purchased a 2008 Prodigy spa that has functioned flawlessly for 41/2 years; however, it developed a defect that fortunately Watkins agreed to remedy. I began the process all wrong by contacting Watkins directly. They were polite but not …

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John Harmon

Our salesperson was Megan and she was very helpful and willing to spend the time to answer all our questions. Great Atlantic has a partnership with the Navy Exchange which can save you a lot of money. My unit was not in stock so delivery of…

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TIM G

I was looking for a good quality used tub. I had been searching on Craigslist but was worried about the fact that I would be spending a lot of money on something that may not work when I got it home. I dropped by Great Atlantic and it turns…

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Bob Stone

Awesome experience buying my new Sundance Spa from these guys. Steve was so knowledgeable in all the spas and their features. He did an excellent job of explaining all the models to us (and they have a number of them on the floor) and then …

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Deborah Lobko

Hal ,Megan and all the staff were so helpful ..We love our hot tub... It truly was a great experience dealing with the staff at Great Atlantic.. I would recommend Great Atlantic to anyone looking for a hot tub.

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Kevin Nicholas

Recently purchased a hot tub through the Navy Exchange's partnership program with Great Atlantic. Great Atlantic provided services to remove my old tub and delivered a new Azure tub. They have a responsive customer service department and …

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Dale Dean

This was the best experience that I have had with shopping in a long time well except for purses & shoes and Iam not easy to please LOL...James our salesman was beyond great for helping us decide on the hot tub model arranging a water test …

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Cynthia Jacob

Very professional staff and great service. Technical support for salt cell has been tremendous. Highly recommend Great Atlantic Spas, Virginia Beach.

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Jason Rossman

So far everything has been great working with Great Atlantic. My wife and I have been working with Megan and she has been great. She has always returned my calls and emails promptly and she is very Knowledgeable when it comes to hot tubs. …

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David Perrel

Very knowledgable and friendly sales team... Especially Meagan! Great selection of Sundance Spas. Would definitely recommend looking here if you're looking for a new hot tub.

Thanks Meagan!

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aimee berniard

Great Atlantic has a quality customer service team which made the whole process that much better. They truly took the time to listen to our needs and educate us on what was available. We were also able to use our military discount!

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Mark Ross

I was impressed from the moment I entered the store in York County. The store is clean and well lit. There are many models on display. The staff was very knowledgeable about the product line and gladly researched any question they could not…

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Eric Palacioz

I have been the owner of a personal spa for about 7 years. I usually went to the closest dealer to get supplies and advice. Recently we decided to get a new spa as we upgraded our deck and by chance came upon an ad from Great Atlantic. …

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Randall Steltzer

I bought my Azure hot tub from the NEX using my star card and got 10% off my purchase. The people at the NEX where just as knowledgeable as the folks at Great Atlantic itself. At Great Atlantic i got friendly service and patience when it …

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Pamela Harrison

Great Atlantic Pools and Spas in Yorktown, VA, is a great place to purchase a Spa. Just recently purchased a Vanguard. James Plumley is the best person to ask for help. He is very knowledgeable, very patient, and the best salesperson. We …

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Cheryl Duke

great Atlantic on witchduck rd was very nice people and very patient with me and i would refer all my family and friends here for sure and very happy with the spa i got thanks again for everything megan i thank you you were great

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David Lee

Just purchased a new spa. Megan was very helpful and explained all our options in models and features. This is our second spa from Great Atlantic.

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Hoyt Duff

Didn't buy my hot tub from them, but I had some questions about maintenance and they sent out a tech. Very friendly and helpful, he diagnosed and solved my problem quickly.

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Jodi Casteel

Megan has been a great help so far! We ordered our tub a few weeks ago and are awaiting delivery. She was very helpful through the ordering process and answered our questions. They had the installation guy come out to verify the tub we …

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Nick Sullivan

An absolutely top-notched professional team is what you'll find at Great Atlantic! I had the pleasure of dealing with Brandon Kaminski from start to finish. Brandon was sterling in every aspect as he stepped me through lots of questions …

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James Plumley

I think there hot tubs feel amazing! I would recommend them to everyon!

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1900 George Washington Memorial Hwy
Yorktown, VA 23693
From 70 reviews
Tammy Czapla

Miss Sandie was wonderful helping us buy our new hot tub. We were able to use our NEX for the purchase which saved us $$. As a new tub owner she has helped us learn how to maintain our tub and we look forward to enjoying it this winter! We …

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Gauguin Tate

Will use again, going to tell my friends.

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Bruce M

Sandy is super knowledgeable and helpful. Highly recommend talking to her before making a decision about purchasing a spa.

Response from business owner

Thanks Bruce. Sandie has been "Wowing" customers with great advice for many years here at Great Atlantic. We are glad you are one of them!

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Shireen Bianchi-Jones

Quarterly service done by Dave Ray! Very informative for us as new spa owners! Very thorough.

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Slik51 Slik51

We purchased an Envoy and it has performed beautifully for over six months so far with a minimal amount of attention. The ACE salt system makes this possible and virtually eliminates the need to baby sit the water or be a chemist to keep it…

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Mary B

Great Atlantic has been wonderful since purchasing a Salt water hot tub in Feb 2017. Sandy has been the person I have worked with since my purchase; she goes out of her way to make sure I am happy with my spa! I bought at the Hampton Home …

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Pamela Burgos

I love the endless pool. We get in it everyday even if only for a few minutes. Sandy was our sales rep and she was and still is amazing. I call often with questions because I am still learning and she never hesitates to spend time with me. …

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Susan Sander

The service that I have received from Sandie is excellent. Every time I come in for spa chemicals or to get my water tested, she is always so friendly and knowledgeable. Besides the wonderful customer service, the prices of their spa …

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Christie Davis

I have been a customer of Great Atlantic Hot Tubs for over 5 years and I have purchased 2 hot tubs and would recommend them for all of your hot tub, pool and spa needs. Sandie is very helpful with all aspects from sales to helping you …

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Michael Sorrentino

We purchased a spa from Sandie several years ago. From the sale on our experience has been awesome. It's a pleasure seeing her with our water sample and cheerful personality. We have referred other friends that have also had a wonderful …

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Walrus Ellis

I have been a Great Atlantic customer for many years and the people, service and products have always been exceptional. Recently, our Hot Springs tub needed some repairs and afterwards I realized I needed to give a shout out for two very …

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Christian S

We purchased a spa from Sandie at the Yorktown location. She was very knowledgeable and extremely nice! She made this buying experience very easy.

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Joseph Gordon

We purchased our Hot Springs Spa three months ago to replace our 18 year old hot tub. The price was right, and the salespeople very helpful. We were informed of a military only program, where we purchased our tub through the Navy Exchange …

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Donna Davenport

Sandie was awesome helping us choose the right hot tub! Delivery and set up went flawlessly. We look forward to many years of relaxation!

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Brisaac B

So I bought a Sauna about a year ago from Sandy at Great Atlantic! What a difference it has made in my life. She was helpful, kind, corteous, and made me feel that I was getting a great deal with great value! I get in everyday for between …

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Patric Graham

We bought our hot tub from here and we love it!!! Very knowledgeable staff and friendly. No pressure when we were shopping. Will for sure recommend Great Atlantic if you are looking for a new hot tub.

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Mind Games Magic

Fantastic service and selection. Sandi walked us thru entire process and was there any time we had a question or issue with being a new spa owner. Installation orocess was flawless.

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Floyd Modispaw

Great and awesome experience. Smooth transaction. Very satisfied, Sandie in yorktown was very informative and helpful and buying our hot tub. Thanks for everything

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Gregory Weiss

Great service, good selection and very good package deals!

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Andrew Holland

Great service in Yorktown! Made a mistake buying elsewhere few years ago but made up for it with my latest purchase. Also by using the military STAR card, received additional savings, no tax, and rebate. Great deal all around.

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Eddie Silva

Sandy is so sweet, and will help you with anything and everything! Great service and support.

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momeiify

Exactly what I was looking for and at a great price. Friendly, easy to work with employees.

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Chris L

The delivery process took longer than expected, and I'm not sure if the photos helped the delivery guys or not, but when the tub came, it was installed professionally. Mike and Ian took the time to explain all the features and additives to …

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Jamie Moore

Nice staff

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jon salz

I am a new home owner in the area and was overwhelmed with advertisements (as I am sure every home owner has been through). I was unsure of what to do with my new jacuzzi when it came to maintenance and normal upkeep. With all this "junk" …

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Andrea Currie

Excellent service. Sandy works with you to get the best deal. If you have Exchange priveledges you can pay at NEX and get a spaghetti tax free.

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Connie Motley

We bought our Hot Springs Envoy from Great Atlantic through Sandie back in 2005 . This was an anniversary gift for my husband and the delivery/installation went as planned. He was truly surprised! Recently, the heater stopped working. With …

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DEBBIE SCHINKEL

Great Atlantic in Yorktown, VA is a great place to buy your hot tub or spa. Sandy is wonderful and when we need supplies, we try to make sure we go when she is there. Their $10 Tuesday is a great way to save $$$ on supplies! And if you are …

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Lettie MacCleery

I can't say enough about the quality of products at Great Atlantic. I have had a spa (Sovereign) for 13 years. Sandi has been the best support for all those years. The spa is in excellent shape. I've had very little service necessary, but …

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Dean Eisenhauer

Thanks Great Atlantic of Yorktown. Sandie, thank you for all your help in choosing the correct hot tub for us. Thanks also for explaining how to use the military benefits. Erika , you were a great help with scheduling delivery. The two …

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Charlene Moore

Bought from Yorktown Store. Sandie was very helpful with the purchase process and was easy to work with. The hot tub arrived today and is currently being filled. Electrician will be here tomorrow so very excited.

Mike Williams was terrific…

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Susan Foster

We have had a wonderful experience dealing with Great Atlantic! Sandie is so helpful and patient and Mike Williams was very thorough with setting up the hot tub and explaining the chemicals and everything! I will be recommending Great …

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John Plunkett

I came with a lot of specific hot tub questions. All questions were answered to my satisfaction, so I bought one here.

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M S

We bought a tub and have loved it. The service Sandie provided was awesome. She is always helpful when we come in. We love our hot tub and have enjoyed every moment we spend in it.

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Jim Keithley

Love the store and the friendly service. As a novice spa owner, the assistance is invaluable.

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Ivonne C

Always a pleasure working with Sandie!

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Lisa Shivers

We have had so much fun enjoying our new hot tub from Great Atlantic Hot Tubs, Pools & Saunas! We had 25 family members, and school friends, for the Thanksgiving holiday and the hot tub was enjoyed by all. Everyone at Great Atlantic (Sandy…

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Tu Ritter

Sandie is Excellent!!!

This is our second hot tub from Sandie and both times she and the staff at Great Atlantic were top notch!. Would strongly recommend Sandie to anybody considering a new spa. Next time it will be the Wave Pool! Thank …

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Erik Zwicklbauer

Akil was excellent.

He called me to tell me he was on his way. Came to my house in a timely manner and was very thorough and courteous!!

He did an excellent job draining and restarting my spa

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Catherine Shelton

We have been going to Great Atlantic in Yorktown since Sandy sold us our first hot tub in 2005. Exceptional service! Highly recommend over any other! Sandy is very knowledgeable and a joy to work with! Don't waste your time anywhere else.

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Nancy Baudean

Just had our hot tub delivered by Mike and Akil. They were both amazing and so helpful. Very friendly and stood in the pouring rain explaining all the details about getting the tub filled, etc. Thanks to Sandie for helping us to choose the …

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William Bailey

Great customer service at the store. They were/are very helpful with explaining the different tubs as well as water maintenance. My only disappointment was with they're delivery service. They quoted me a time and I rented a crane for that …

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Gail Beagle

We purchased our Tiger River hot tub about 12 years ago because of the product and the excellent customer service that we witnessed while in the Yorktown showroom. Sandie is just as friendly and helpful today as she was before the sale. She…

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Muriel Aiken

Being a first time buyer with little knowledge of hot tubs Sandie was great. She knows her products & I felt like I received a great deal. She continues her great support even after the sell. Delivery & service team were very professional. …

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drboblewis

A wonderful experience. The service has been excellent particularly by James, our sales rep. Since this purchase and installation were for our luxury waterfront home rented to an international family it was most important that the Spa and …

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Matthew Cotten

Sandie and and James are top notch! They have both helped me several times with my Hot Springs hot tub. They are genuine and patient with helping you through any type of confusion you might have when servicing your hot tub. They make owning…

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Terry Vega

We have been going to this location for 9 years and have always received excellent service and advice.

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J Keyes

Great experience purchasing a hot tub from Sandie and James. After the sale assistance and advice has crucial for maximizing enjoyment. I would highly recommend Great Atlantic!

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Anya Simpson

Deal with the best people, get the best product, and you will have the best experience! For years I was afraid to spend a lot of money on something that would require lots of maintenance or would not be dependable. Sandy at the Yorktown …

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Lou Carducci

We purchased out Hot Tub from the Great Atlantic Yorktown store in 2004 when we moved down to Williamsburg. The Customer Service and support from the Sales people have been excellent throughout. Any time we have had a concern with our unit…

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Reggie Williams

I bought my Hot Tub from Great Atlantic Spas & Pools in Yorkown because they were the most well informed store about their products that I could find.They stand behind their porducts and are most willing to assist you with any question or …

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Jeffrey Verry

Love our new hot tub. It is a Sundance Edison. Sandy was super in presenting us our options and helping us choose our spa. She is very experienced. Regarding the spa, we have had it a week and used it at least once a day. Takes the aches …

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Courtney Fiest

We love our new hot tub and the friendly and personable service we get a Great Atlantic Spas! Sandy is the best.

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Kathryn Duplantier

Bought my Flair model hot tub 2 years ago, with salt water ionizing system. On the whole, have enjoyed having a salt water system – so good for the skin without all the chemicals. Recently have had a problem with salt water ionizer, but …

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T Parks

We have experienced another great sales and delivery experience with Great Atlantic Spas! Our Hotspring Highlife spa purchased from Great Atlantic in 1991 was still working perfectly, but we now wanted the ACE system and downsize to the …

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Tenley Raithel

We bought a spa from Great Atlantic (Sandi) and the experience and price was fantastic. We're retired Navy so the connection with the military exchange system was advantageous, they are very informative and worked hard at finding the right …

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Large Puppy

We purchased a small Spa, a massage chair and a Saber Grill from Sandie at Great Atlantic during the Hampton Coliseum Home show back in February. We are very happy with all three. The Spa & massage chair were impulse purchases whereas I had…

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David Van Dyke

My Envoy spa was delivered two weeks ago. I knew I'd go with Hot Spring again since my first Spa, the Sovereign, is still going strong at our old home in Pittsburgh after 21 years! Sandie at Great Atlantic was helpful, knowledgeable and a …

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Jeffrey Brown

Our Hot tub purchase has been delightful. From the beginning I could tell all the people knew their products. Sandy and James answered all of our questions and compiled our purchase paperwork in no time. The Hot Tub was delivered on the …

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Renee Auby

This was a great purchase with kid friendly staff. They encouraged us to try out the hot tubs and the kids of course had to try each one while I was doing the paperwork. After a hard day of work there is nothing better than to soak in my …

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Mark Irwin

My wife and I purchased our Hot Springs Hot Spot tub about a month ago. Since then their have been very few nights we have not enjoyed our tub. The people were very nice, helpful and quick to answer questions. The delivery guys were very …

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Susan Kuykendall

Our purchase and service experience has been very nice. Sandi was wonderful to work with and has been extremely patient, and knowledgeable, trying to teach me how to maintain, test, add the correct amount of chemicals. Although my steps …

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Andrew Glenn

From Sandie on the sales team to Derrick and Jason on the delivery team, everyone did a great job to ensure we had a great experience. Our Relay hot tub was delivered on time and was up and running for the holiday season. We would highly …

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James Manngill

From Sandie in their Yorktown location to their entire delivery team, everyone did a great job to ensure we had a great experience. The Grandee Spa was delivered on time and was up and running by Christmas as promised. Our family loves the …

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Steve Werner

We visited Great Atlantic in Yorktown and talked to James several times before making the decision to buy our hot tub. He was very patient and answered all of our questions. We have had our Jetsetter Hot Spring for two weeks and love it! We…

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Jackie Foley

You will not find a better hot tub or a better company to buy it from. Sandie is wonderful to work with. We have had our hot tub for 2 years and love it. If you have been thinking about getting a hot tub go visit them.

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Tom Howard

We have had our Hot Spot Relay for almost one year now and as we celebrate our 28th wedding anniversary we looked back over this year and determined that we have had some of the best talks we have ever had while we enjoyed sitting in our …

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Steve Newman

We have a Tiger River Bengal that we purchased from Great Atlantic in 2004. They were great and we have referred several others to them since then. We have purchased all supplies and parts from them for the spa and have had very few issues…

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Bob Schlie

I've been telling my wife "No" for the last 26 years and I finally caved and said "yes". We are so glad we visited Great Atlantic Spas. They had a great selection and Sandie was very helpful with the selection process. They carry "Hot …

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Amy Bright

We had an excellent experience with Sandie on our new hot tub purchase. She explained the whole chemical and filter discussion with her helpful and simple descriptions. She let us ask questions and was never impatient or dismissive with her…

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9218, 3809 N Croatan Hwy h
Kitty Hawk, NC 27949
Julie Claeg

We purchased our spa from Todd over a year ago. We both have chronic pain in our lower backs and knees. Use of the spa has made a tremendous difference in our day-to-day lives. It certainly helps us sleep as well! This is our third Hot …

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Joe Junkin

I bought my Limelight Flair hot tub from Todd at Great Atlantic Hot Tubs 2 years ago and have had nothing but a wonderful experience then and now. I have Parkinson's Disease and with the tightening of my muscles and slowness of movement …

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David Faudie

Purchased a Jetsetter Hot Tub with a ACE system from Todd last Oct 2016. Todd was great at explaining the system to me plus we got a great price. Since initial start up, I have not added any more chemicals or salt, that's eleven months ago…

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Joe Dietrich

I bought a new (used) Hot Springs hot tub from their Virginia Beach store. I was impressed with the knowledge of the staff and the quality of the products. My hot tub was delivered and setup as promised and I couldn't be happier with it. It…

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2921 Virginia Beach Blvd
Virginia Beach, VA 23452
 
From 79 reviews
Robert Weitzman

Top notch across the board! Starting with Kristen, what a pro...she represents the sales team EPIC-ally! Delivery was tee-d up perfectly by Shawna, and both Harry and Ray did a superb job getting the tub off the truck and placed/connected. …

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omar khalid

Outstanding service by Maria, it is so rare to find a good employees who goes beyond their ways to help out customers to find the best products for them. Maria at Great Atlantic Hot Tubs did an excellent job helping me out, her personality …

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Joseph Esposito

I had a great experience with Great Atlantic. Dave was awesome to work with. He was very helpful and informative throughout the whole process. Additionally, Harry and Ray did a great job with the installation.

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Kenny Sause

Great Atlantic is the best place to go for any hot tub needs. The staff is very helpful and knowledgeable. Maria is always eager to lend a hand with my spa care and goes above and beyond to get my spa where it need to be! Thank you!

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Sonny M

Did a good job moving my hot tub so I could replace a paved deck. Easy to schedule and arrived as scheduled. Moved it out and back with no issues.

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Thomas G

Excellent service. Please post Merchandise prices on the shelf.

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Eric J

Very well , on time and professional really great service

Bruce Peck

I just took delivery of my first Hot Spring Tub in the OBX from these fine people. I have purchased another from Great Atlantic for our home in VA. It has been an awesome experience, so far. Todd (in the OBX location) was one of the most …

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Husselbee, Karen & Bruce

Excellent service and very knowledgeable

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Bill Hern

The representative was on-time,efficient and thorough. We're very pleased.

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Sal C

Technician arrived on time, did a thorough check of the hot tub, wiped it down, balanced the water and cleaned the cover. Showed me how to maintain the tub and treated me like a valued customer. I highly recommend Great Atlantic Hot Tubs …

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Jason S

My wife and I purchased our first Hot Tub from Great Atlantic, the Salesperson Stephen helped us choose our tub and we couldn't be happier with the customer service we recieved.

Thank you Stephen and Great Atlantic for a wonderful …

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Holly Lisi

Jason- excellent to talk to! He was helpful and took his time explaining everything to us! He was not pushy. We went back twice and purchased from him! AND a SHOUT OUT to Harry and RAY- EXCELLENT JOB ON THE DELIVERY. Those are two hard …

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Rico Martinez

Maria was very knowledgeable and helpful. Great experience would definitely recommend.

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William Lipsett

Had to get the biggest SPA and had to have it delivered in the middle of a backyard renovation. The company went above and beyond to meet my needs. Install was precise, meaning within inches of pillars and overhead lighting. Outstanding …

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Terry Kristin

Bought my first salt water hot tub for my birthday this year! Great customer service. I brought a sample of water in to make sure it was good. Responsive to my questions and always checking in with me to make sure I am enjoying my spa. Love…

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R Dymond

My experience with Great Atlantic has been awesome. From purchasing the spa to delivery and installation to questions after set up, they have been extremely helpful, professional, and a pleasure to work with. I highly recommend them if you’…

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James Scott

Wonderful service & we love our hot tub. Great delivery team. 5 stars.

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Gary Peterson

I have always had great service at great Atlantic!

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Renee Wente

We enjoyed working with Stephen he was knowledgeable and saw the entire process through to delivery. Ready to enjoy our new hot tub!

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Cheri Baird

We've had our Sovereign tub for 5 months. The ACE System is very low maintenance and the folks at Great Atlantic are extremely helpful, especially Steve, as this is our first hot tub and, of course, we have questions.

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Rob Helgeson

We have purchased two hot tubs from here, the first one is still going strong at our old house. The new one we purchased recently has been awesome, Stephen was a great help when it came to fitting our needs vs. our wants. The service team …

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Robert Vest

My sister bought her first hot tub at Great Atlantic 15 years ago and resently replaced it with another one from GA. After doing some research I decided the GA was THE place for me to buy a hot tub. Everyone was I dealt with through the …

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Michael Katherine

Sandy was an amazing sales person who was extremely helpful an has often calls to check up on us. The hot tub is amazing and we use it frequently, especially after I had major back surgery, the hot tub is one of the best investments we made…

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Nancy Parker

My entire experience was outstanding! My salesperson Stephen set me up with the perfect hot tub and shared the pros and cons of saltwater vs. regular and got the tub I wanted for a fair price. Shawna worked with my schedule to make sure the…

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Kay Loebel

This company is the best. Stephen helped me choose the best spa for my needs, and was very responsive to all my follow up questions on the WiFi set up. Shawna the delivery coordinator was awesome to work with. The delivery crew were …

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Anthony Suchy

My wife and I purchased our hot tub from Great Atlantic in 2006. It was a very positive experience. We had our first water leak in the hot tub in 2017. The water leak was an easy prompt fix by Great Atlantic. The technician, Dave, was …

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Gregory B

I purchased my hot tub from Great Atlantic and so far the experience has been great. The technicians and delivery were very professional and informative. I will continue to use Great Atlantic to maintain my hot tub and recommend them to …

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Jeff B

I bought a 2-person sauna from Great Atlantic and couldn't have been happier with the entire staff and process. Thanks for the great customer service!

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Kay Loebel

I highly recommend Great Atlantic Hot Tubs, Pools & Saunas of Virginia Beach. I called them to help me set up my hot tub for the first time by myself, and provide me instructions on how to maintain it. Erika was awesome, she typed up all …

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Claudia Croneberger

Best purchase we have ever made! Most relaxing experience. Besides an excellent product, the customer service at Great Atlantic is also excellent.

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Vergil Wilson

Everyone was so kind and courteous; the sales person (Sandie Hill), the two delivery men. The delivery men gave me information about my spa that I was not aware of. I had own a spa before and things change. They were all helpful at Great …

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De'Anna Workman

Stopped in this place to look at options and possibly purchase something small. My husband and I were impressed with the level of knowledge the floor salesman had. He told us all about the differences between hot tub systems, how they work…

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Joshua Canning

Akil did an amazing job in cleaning and setting my my hot tub so can use again as hadn't been working for a couple years

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Allison Grant

We had a great experience with James. He is very knowledgable and helpful, and pointed us in the right direction with regards to the relationship between Great Atlantic and the NEX (Navy Exchange). He has also been very helpful in following…

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Theresa Flaherty

While it take longer than I expected from order time to deivery, the process from beginning to end was so stellar I can't even take away any stars. Our saes guy, James, was super helpful in helping me pick out the right spa that balanced …

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Steve Tyler

I purchased a hot tub from Great Atlantic Hot Tubs and I couldn't be happier. Sandy Hill the representative was extremely knowledgeable and helpful. And the delivery we perfect thanks to Akil Ellis and Mike Williams. Thank you for the …

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james Andreano

I have purchase two Hot Springs hot tubs from Great Atlantic since 2003. Both tubs have been fantastic and when my first tub required service the Great Atlantic service team quickly resolved the issue. They seem to actually care about their…

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Susan McBride

Just purchased a new Hot springs Hot tub from Great Atlantic and my installer was fantastic! His name was Mike. Mike was professional and made sure I could run both the tub and blue tooth before he left. He got it done in a timely manner …

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Michele R

The warranty on our hot tub is about to expire so we had a service call to see if there was anything covered under warranty that was broken and needed to be fixed. The service technician, David F., that came to our house was extremely …

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Joanna Johnson

Our service technician, Akil, was the best today! He was very thorough and patiently explained what we needed to do to take care of our spa. Great customer service! Thank you for employing a technician that cares!

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Kimberly James

AS a first time buyer I didn't know anything about owning a hot tub but when sandy make everything sound simple it sounded good we are very happy we chose great Atlantic sandy has been great we had a lot of questions about our first tub but…

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Andy Harrs

Purchased my second Hot Spring Spa recently, a Grande NXT from James in the Virginia Beach store who worked with me around special delivery and install needs.. Love the tub, especially the salt water feature and the remote. Looking forward …

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Mardy Colling

Just bought an Envoy Hot Springs Tub and I LOVE IT! I was a Hot Springs Owner before but shopped around to see if anything new was out there. Steve at Great Atlantic spent a great deal of time with me, walking me through my different …

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Keoni Mendenhall

Since there is no 4.5 stars we gave it a 5. As an anniversary gift to ourselves we purchased a hot tub through Great Atlantic. The sales person we worked with was VERY informative and well educated in all their products details. There was …

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Mike Usry

I have done business with Great Atlantic several times over the past two years. All I can say is that it has been a great experience. The professionalism and attention to detail has been very impressive. If you are looking for honest …

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Brian McGinnis

Had the first warranty claim service call today on my Hot Spot hot tub that I purchased from Great Atlantic almost 2 years ago. The control panel led display was starting to fail. The Service Technician David Frezzell showed up with a new …

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Chris M

I recently purchased a Vanguard Hot Spring spa and the family can't get in it enough times a day. The staff (James) was very helpful and took the time to go through all the different models and features. Never did I feel as though I was …

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Ed Connors

We had a leak in our Hot Spring spa, which we purchased several years ago from Great Atlantic. The service technician, David Frezell, visited and diagnosed the problem quickly as a faulty jet pump. When the part arrived from the …

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Allen Lawver

We have owned a hot tub ever since moving into our home in Virginia Beach in 2004. It was time to replace it this year, and we chose Great Atlantic as our dealer. Our tub location was high off the ground on our back porch and sunk into our …

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Jacquelyn Baxter

Trent from the service department came to repair my hot tub today, he was on time, courteous and solved the problem quickly. I would definitely use

him again.

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Kevin Oconnor

Bought a spa from Great Atlantic. Very knowledgeable sales staff and service group. Recently had service done for a replacement cover. The service team sent were top notch. Ashley did a great job coordinating my replacement parts and …

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Greg Manuel

Just installed a new Flair Hot Springs Spa today, very excited!, Great Atlantic used great maneuvering around shrubbery to get it in place. Thanks Chris!-- Service has been super responsive,in answering set-up questions. Thanks Steve

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Howard Kern

Bought a Soverign Hot Spring Spa, nice spa, delived as promised.. Support has been helpful

good product

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Becky Pugmire

The staff is absolutely amazing: very helpful, knowledgeable and always remember customers. I definitely recommend this store if you are looking for a hot tub

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Danny Andrews

we researched and traveled thru 8 places until we went to Steve at Great Atlantic on Witchduck. we had a previous hot tub from great atlantic and found they still have the great deals and great customer service. it was delivered promptly …

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Michael A. Willis

We're very happy with the hot tub we purchased from Great Atlantic. Steve Hodges was great throughout the entire process, especially in terms of helping us choose the right option. We also recommend Marc Milligan from Bolt Electric – he did…

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karen winters

We just bought a new hot tub from Great Atlantic and had a great experience. We worked with James who allowed us to come in after hours and sit in a variety of different hot tubs to make sure we picked the one that was best for our family. …

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Larry Warren

I purchased a 2008 Prodigy spa that has functioned flawlessly for 41/2 years; however, it developed a defect that fortunately Watkins agreed to remedy. I began the process all wrong by contacting Watkins directly. They were polite but not …

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John Harmon

Our salesperson was Megan and she was very helpful and willing to spend the time to answer all our questions. Great Atlantic has a partnership with the Navy Exchange which can save you a lot of money. My unit was not in stock so delivery of…

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TIM G

I was looking for a good quality used tub. I had been searching on Craigslist but was worried about the fact that I would be spending a lot of money on something that may not work when I got it home. I dropped by Great Atlantic and it turns…

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Bob Stone

Awesome experience buying my new Sundance Spa from these guys. Steve was so knowledgeable in all the spas and their features. He did an excellent job of explaining all the models to us (and they have a number of them on the floor) and then …

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Deborah Lobko

Hal ,Megan and all the staff were so helpful ..We love our hot tub... It truly was a great experience dealing with the staff at Great Atlantic.. I would recommend Great Atlantic to anyone looking for a hot tub.

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Kevin Nicholas

Recently purchased a hot tub through the Navy Exchange's partnership program with Great Atlantic. Great Atlantic provided services to remove my old tub and delivered a new Azure tub. They have a responsive customer service department and …

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Dale Dean

This was the best experience that I have had with shopping in a long time well except for purses & shoes and Iam not easy to please LOL...James our salesman was beyond great for helping us decide on the hot tub model arranging a water test …

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Cynthia Jacob

Very professional staff and great service. Technical support for salt cell has been tremendous. Highly recommend Great Atlantic Spas, Virginia Beach.

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Jason Rossman

So far everything has been great working with Great Atlantic. My wife and I have been working with Megan and she has been great. She has always returned my calls and emails promptly and she is very Knowledgeable when it comes to hot tubs. …

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David Perrel

Very knowledgable and friendly sales team... Especially Meagan! Great selection of Sundance Spas. Would definitely recommend looking here if you're looking for a new hot tub.

Thanks Meagan!

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aimee berniard

Great Atlantic has a quality customer service team which made the whole process that much better. They truly took the time to listen to our needs and educate us on what was available. We were also able to use our military discount!

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Mark Ross

I was impressed from the moment I entered the store in York County. The store is clean and well lit. There are many models on display. The staff was very knowledgeable about the product line and gladly researched any question they could not…

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Eric Palacioz

I have been the owner of a personal spa for about 7 years. I usually went to the closest dealer to get supplies and advice. Recently we decided to get a new spa as we upgraded our deck and by chance came upon an ad from Great Atlantic. …

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Randall Steltzer

I bought my Azure hot tub from the NEX using my star card and got 10% off my purchase. The people at the NEX where just as knowledgeable as the folks at Great Atlantic itself. At Great Atlantic i got friendly service and patience when it …

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Pamela Harrison

Great Atlantic Pools and Spas in Yorktown, VA, is a great place to purchase a Spa. Just recently purchased a Vanguard. James Plumley is the best person to ask for help. He is very knowledgeable, very patient, and the best salesperson. We …

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Cheryl Duke

great Atlantic on witchduck rd was very nice people and very patient with me and i would refer all my family and friends here for sure and very happy with the spa i got thanks again for everything megan i thank you you were great

via Google
David Lee

Just purchased a new spa. Megan was very helpful and explained all our options in models and features. This is our second spa from Great Atlantic.

via Google
Hoyt Duff

Didn't buy my hot tub from them, but I had some questions about maintenance and they sent out a tech. Very friendly and helpful, he diagnosed and solved my problem quickly.

via Google
Jodi Casteel

Megan has been a great help so far! We ordered our tub a few weeks ago and are awaiting delivery. She was very helpful through the ordering process and answered our questions. They had the installation guy come out to verify the tub we …

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Nick Sullivan

An absolutely top-notched professional team is what you'll find at Great Atlantic! I had the pleasure of dealing with Brandon Kaminski from start to finish. Brandon was sterling in every aspect as he stepped me through lots of questions …

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James Plumley

I think there hot tubs feel amazing! I would recommend them to everyon!

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1900 George Washington Memorial Hwy
Yorktown, VA 23693
From 70 reviews
Tammy Czapla

Miss Sandie was wonderful helping us buy our new hot tub. We were able to use our NEX for the purchase which saved us $$. As a new tub owner she has helped us learn how to maintain our tub and we look forward to enjoying it this winter! We …

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Gauguin Tate

Will use again, going to tell my friends.

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Bruce M

Sandy is super knowledgeable and helpful. Highly recommend talking to her before making a decision about purchasing a spa.

Response from business owner

Thanks Bruce. Sandie has been "Wowing" customers with great advice for many years here at Great Atlantic. We are glad you are one of them!

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Shireen Bianchi-Jones

Quarterly service done by Dave Ray! Very informative for us as new spa owners! Very thorough.

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Slik51 Slik51

We purchased an Envoy and it has performed beautifully for over six months so far with a minimal amount of attention. The ACE salt system makes this possible and virtually eliminates the need to baby sit the water or be a chemist to keep it…

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Mary B

Great Atlantic has been wonderful since purchasing a Salt water hot tub in Feb 2017. Sandy has been the person I have worked with since my purchase; she goes out of her way to make sure I am happy with my spa! I bought at the Hampton Home …

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Pamela Burgos

I love the endless pool. We get in it everyday even if only for a few minutes. Sandy was our sales rep and she was and still is amazing. I call often with questions because I am still learning and she never hesitates to spend time with me. …

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Susan Sander

The service that I have received from Sandie is excellent. Every time I come in for spa chemicals or to get my water tested, she is always so friendly and knowledgeable. Besides the wonderful customer service, the prices of their spa …

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Christie Davis

I have been a customer of Great Atlantic Hot Tubs for over 5 years and I have purchased 2 hot tubs and would recommend them for all of your hot tub, pool and spa needs. Sandie is very helpful with all aspects from sales to helping you …

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Michael Sorrentino

We purchased a spa from Sandie several years ago. From the sale on our experience has been awesome. It's a pleasure seeing her with our water sample and cheerful personality. We have referred other friends that have also had a wonderful …

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Walrus Ellis

I have been a Great Atlantic customer for many years and the people, service and products have always been exceptional. Recently, our Hot Springs tub needed some repairs and afterwards I realized I needed to give a shout out for two very …

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Christian S

We purchased a spa from Sandie at the Yorktown location. She was very knowledgeable and extremely nice! She made this buying experience very easy.

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Joseph Gordon

We purchased our Hot Springs Spa three months ago to replace our 18 year old hot tub. The price was right, and the salespeople very helpful. We were informed of a military only program, where we purchased our tub through the Navy Exchange …

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Donna Davenport

Sandie was awesome helping us choose the right hot tub! Delivery and set up went flawlessly. We look forward to many years of relaxation!

via Google
Brisaac B

So I bought a Sauna about a year ago from Sandy at Great Atlantic! What a difference it has made in my life. She was helpful, kind, corteous, and made me feel that I was getting a great deal with great value! I get in everyday for between …

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Patric Graham

We bought our hot tub from here and we love it!!! Very knowledgeable staff and friendly. No pressure when we were shopping. Will for sure recommend Great Atlantic if you are looking for a new hot tub.

via Google
Mind Games Magic

Fantastic service and selection. Sandi walked us thru entire process and was there any time we had a question or issue with being a new spa owner. Installation orocess was flawless.

via Google
Floyd Modispaw

Great and awesome experience. Smooth transaction. Very satisfied, Sandie in yorktown was very informative and helpful and buying our hot tub. Thanks for everything

via Google
Gregory Weiss

Great service, good selection and very good package deals!

via Google
Andrew Holland

Great service in Yorktown! Made a mistake buying elsewhere few years ago but made up for it with my latest purchase. Also by using the military STAR card, received additional savings, no tax, and rebate. Great deal all around.

via Google
Eddie Silva

Sandy is so sweet, and will help you with anything and everything! Great service and support.

via Google
momeiify

Exactly what I was looking for and at a great price. Friendly, easy to work with employees.

via Google
Chris L

The delivery process took longer than expected, and I'm not sure if the photos helped the delivery guys or not, but when the tub came, it was installed professionally. Mike and Ian took the time to explain all the features and additives to …

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Jamie Moore

Nice staff

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jon salz

I am a new home owner in the area and was overwhelmed with advertisements (as I am sure every home owner has been through). I was unsure of what to do with my new jacuzzi when it came to maintenance and normal upkeep. With all this "junk" …

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Andrea Currie

Excellent service. Sandy works with you to get the best deal. If you have Exchange priveledges you can pay at NEX and get a spaghetti tax free.

via Google
Connie Motley

We bought our Hot Springs Envoy from Great Atlantic through Sandie back in 2005 . This was an anniversary gift for my husband and the delivery/installation went as planned. He was truly surprised! Recently, the heater stopped working. With …

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DEBBIE SCHINKEL

Great Atlantic in Yorktown, VA is a great place to buy your hot tub or spa. Sandy is wonderful and when we need supplies, we try to make sure we go when she is there. Their $10 Tuesday is a great way to save $$$ on supplies! And if you are …

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Lettie MacCleery

I can't say enough about the quality of products at Great Atlantic. I have had a spa (Sovereign) for 13 years. Sandi has been the best support for all those years. The spa is in excellent shape. I've had very little service necessary, but …

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Dean Eisenhauer

Thanks Great Atlantic of Yorktown. Sandie, thank you for all your help in choosing the correct hot tub for us. Thanks also for explaining how to use the military benefits. Erika , you were a great help with scheduling delivery. The two …

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Charlene Moore

Bought from Yorktown Store. Sandie was very helpful with the purchase process and was easy to work with. The hot tub arrived today and is currently being filled. Electrician will be here tomorrow so very excited.

Mike Williams was terrific…

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Susan Foster

We have had a wonderful experience dealing with Great Atlantic! Sandie is so helpful and patient and Mike Williams was very thorough with setting up the hot tub and explaining the chemicals and everything! I will be recommending Great …

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John Plunkett

I came with a lot of specific hot tub questions. All questions were answered to my satisfaction, so I bought one here.

via Google
M S

We bought a tub and have loved it. The service Sandie provided was awesome. She is always helpful when we come in. We love our hot tub and have enjoyed every moment we spend in it.

via Google
Jim Keithley

Love the store and the friendly service. As a novice spa owner, the assistance is invaluable.

via Google
Ivonne C

Always a pleasure working with Sandie!

via Google
Lisa Shivers

We have had so much fun enjoying our new hot tub from Great Atlantic Hot Tubs, Pools & Saunas! We had 25 family members, and school friends, for the Thanksgiving holiday and the hot tub was enjoyed by all. Everyone at Great Atlantic (Sandy…

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Tu Ritter

Sandie is Excellent!!!

This is our second hot tub from Sandie and both times she and the staff at Great Atlantic were top notch!. Would strongly recommend Sandie to anybody considering a new spa. Next time it will be the Wave Pool! Thank …

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Erik Zwicklbauer

Akil was excellent.

He called me to tell me he was on his way. Came to my house in a timely manner and was very thorough and courteous!!

He did an excellent job draining and restarting my spa

via Google
Catherine Shelton

We have been going to Great Atlantic in Yorktown since Sandy sold us our first hot tub in 2005. Exceptional service! Highly recommend over any other! Sandy is very knowledgeable and a joy to work with! Don't waste your time anywhere else.

via Google
Nancy Baudean

Just had our hot tub delivered by Mike and Akil. They were both amazing and so helpful. Very friendly and stood in the pouring rain explaining all the details about getting the tub filled, etc. Thanks to Sandie for helping us to choose the …

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William Bailey

Great customer service at the store. They were/are very helpful with explaining the different tubs as well as water maintenance. My only disappointment was with they're delivery service. They quoted me a time and I rented a crane for that …

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Gail Beagle

We purchased our Tiger River hot tub about 12 years ago because of the product and the excellent customer service that we witnessed while in the Yorktown showroom. Sandie is just as friendly and helpful today as she was before the sale. She…

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Muriel Aiken

Being a first time buyer with little knowledge of hot tubs Sandie was great. She knows her products & I felt like I received a great deal. She continues her great support even after the sell. Delivery & service team were very professional. …

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drboblewis

A wonderful experience. The service has been excellent particularly by James, our sales rep. Since this purchase and installation were for our luxury waterfront home rented to an international family it was most important that the Spa and …

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Matthew Cotten

Sandie and and James are top notch! They have both helped me several times with my Hot Springs hot tub. They are genuine and patient with helping you through any type of confusion you might have when servicing your hot tub. They make owning…

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Terry Vega

We have been going to this location for 9 years and have always received excellent service and advice.

via Google
J Keyes

Great experience purchasing a hot tub from Sandie and James. After the sale assistance and advice has crucial for maximizing enjoyment. I would highly recommend Great Atlantic!

via Google
Anya Simpson

Deal with the best people, get the best product, and you will have the best experience! For years I was afraid to spend a lot of money on something that would require lots of maintenance or would not be dependable. Sandy at the Yorktown …

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Lou Carducci

We purchased out Hot Tub from the Great Atlantic Yorktown store in 2004 when we moved down to Williamsburg. The Customer Service and support from the Sales people have been excellent throughout. Any time we have had a concern with our unit…

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Reggie Williams

I bought my Hot Tub from Great Atlantic Spas & Pools in Yorkown because they were the most well informed store about their products that I could find.They stand behind their porducts and are most willing to assist you with any question or …

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Jeffrey Verry

Love our new hot tub. It is a Sundance Edison. Sandy was super in presenting us our options and helping us choose our spa. She is very experienced. Regarding the spa, we have had it a week and used it at least once a day. Takes the aches …

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Courtney Fiest

We love our new hot tub and the friendly and personable service we get a Great Atlantic Spas! Sandy is the best.

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Kathryn Duplantier

Bought my Flair model hot tub 2 years ago, with salt water ionizing system. On the whole, have enjoyed having a salt water system – so good for the skin without all the chemicals. Recently have had a problem with salt water ionizer, but …

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T Parks

We have experienced another great sales and delivery experience with Great Atlantic Spas! Our Hotspring Highlife spa purchased from Great Atlantic in 1991 was still working perfectly, but we now wanted the ACE system and downsize to the …

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Tenley Raithel

We bought a spa from Great Atlantic (Sandi) and the experience and price was fantastic. We're retired Navy so the connection with the military exchange system was advantageous, they are very informative and worked hard at finding the right …

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Large Puppy

We purchased a small Spa, a massage chair and a Saber Grill from Sandie at Great Atlantic during the Hampton Coliseum Home show back in February. We are very happy with all three. The Spa & massage chair were impulse purchases whereas I had…

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David Van Dyke

My Envoy spa was delivered two weeks ago. I knew I'd go with Hot Spring again since my first Spa, the Sovereign, is still going strong at our old home in Pittsburgh after 21 years! Sandie at Great Atlantic was helpful, knowledgeable and a …

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Jeffrey Brown

Our Hot tub purchase has been delightful. From the beginning I could tell all the people knew their products. Sandy and James answered all of our questions and compiled our purchase paperwork in no time. The Hot Tub was delivered on the …

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Renee Auby

This was a great purchase with kid friendly staff. They encouraged us to try out the hot tubs and the kids of course had to try each one while I was doing the paperwork. After a hard day of work there is nothing better than to soak in my …

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Mark Irwin

My wife and I purchased our Hot Springs Hot Spot tub about a month ago. Since then their have been very few nights we have not enjoyed our tub. The people were very nice, helpful and quick to answer questions. The delivery guys were very …

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Susan Kuykendall

Our purchase and service experience has been very nice. Sandi was wonderful to work with and has been extremely patient, and knowledgeable, trying to teach me how to maintain, test, add the correct amount of chemicals. Although my steps …

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Andrew Glenn

From Sandie on the sales team to Derrick and Jason on the delivery team, everyone did a great job to ensure we had a great experience. Our Relay hot tub was delivered on time and was up and running for the holiday season. We would highly …

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James Manngill

From Sandie in their Yorktown location to their entire delivery team, everyone did a great job to ensure we had a great experience. The Grandee Spa was delivered on time and was up and running by Christmas as promised. Our family loves the …

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Steve Werner

We visited Great Atlantic in Yorktown and talked to James several times before making the decision to buy our hot tub. He was very patient and answered all of our questions. We have had our Jetsetter Hot Spring for two weeks and love it! We…

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Jackie Foley

You will not find a better hot tub or a better company to buy it from. Sandie is wonderful to work with. We have had our hot tub for 2 years and love it. If you have been thinking about getting a hot tub go visit them.

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Tom Howard

We have had our Hot Spot Relay for almost one year now and as we celebrate our 28th wedding anniversary we looked back over this year and determined that we have had some of the best talks we have ever had while we enjoyed sitting in our …

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Steve Newman

We have a Tiger River Bengal that we purchased from Great Atlantic in 2004. They were great and we have referred several others to them since then. We have purchased all supplies and parts from them for the spa and have had very few issues…

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Bob Schlie

I've been telling my wife "No" for the last 26 years and I finally caved and said "yes". We are so glad we visited Great Atlantic Spas. They had a great selection and Sandie was very helpful with the selection process. They carry "Hot …

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Amy Bright

We had an excellent experience with Sandie on our new hot tub purchase. She explained the whole chemical and filter discussion with her helpful and simple descriptions. She let us ask questions and was never impatient or dismissive with her…

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9218, 3809 N Croatan Hwy h
Kitty Hawk, NC 27949
Julie Claeg

We purchased our spa from Todd over a year ago. We both have chronic pain in our lower backs and knees. Use of the spa has made a tremendous difference in our day-to-day lives. It certainly helps us sleep as well! This is our third Hot …

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Joe Junkin

I bought my Limelight Flair hot tub from Todd at Great Atlantic Hot Tubs 2 years ago and have had nothing but a wonderful experience then and now. I have Parkinson's Disease and with the tightening of my muscles and slowness of movement …

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David Faudie

Purchased a Jetsetter Hot Tub with a ACE system from Todd last Oct 2016. Todd was great at explaining the system to me plus we got a great price. Since initial start up, I have not added any more chemicals or salt, that's eleven months ago…

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Joe Dietrich

I bought a new (used) Hot Springs hot tub from their Virginia Beach store. I was impressed with the knowledge of the staff and the quality of the products. My hot tub was delivered and setup as promised and I couldn't be happier with it. It…

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