Service/Repair Requests

Please tell us what you’re having problems with and the Make /Model of your hot tub, swim spa or  pool equipment. Our factory-trained service technician will come out to your home and check that all of your parts are functioning properly – or repair/replace them, if needed.

Virginia Service/Repair Request

  • Please note that our Virginia service department is closed on Saturday and Sunday, so any requests submitted after 4 pm on Friday through Sunday will be processed on Monday.

North Carolina Service/Repair Request

  • The Service Department is closed on Saturday and Sunday. Requests coming in during these times will be processed on Monday.

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Virginia Beach Location

2921 Virginia Beach Blvd.
Virginia Beach, VA 23452
(757) 499-0123
Mon – Fri : 10:00am – 6:00pm
Sat : 10:00am – 5:00pm
Sun : 12:00pm – 4:00pm
Get Directions

Yorktown Location

1900 George Washington Memorial
Hwy Yorktown, VA 23693
(757) 599-7000
Mon – Fri : 10:00am – 6:00pm
Sat : 10:00am – 5:00pm
Sun : by appointment
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Outer Banks Location

3809 N. Croatan Highway
Kitty Hawk, NC 27949
(252) 261-1818
Mon – Fri : 8:30am – 5:00pm
Sat : By Appointment
Sun : By Appointmnet

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Service & Outlet Center

568 Central Drive, Suite 103
Virginia Beach, VA 23454
(757) 644-3297
Mon – Fri : 8:30am – 4:00pm
Sat – Sun: Closed
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