We unexpectedly stopped at Great Atlantic Spas on our way home from vacation to buy some spa supplies. What a wonderful experience! They have a great selection of supplies in stock including some of the latest spa technology. The showroom has a wide variety of spas and saunas in stock. The sales person was friendly and knowledgable. She spent a lot of time helping us choose the right product. The prices are extremely reasonable. I would definitely recommend Great Atlantic Spas to…
We have been looking for a hot tub for over a year and after all of our research we found the Hot Springs hot tub would be the best for us. We contacted Great Atlantic and set up a time to meet with the sales person and went in to see the model we thought we might like. They have a very impressive show room and our sales man took us on a tour so we could see all the tubs. James was very knowledgeable and informative. We could not be more happy with our experience from start to…
Not only are the staff members very knowledgeable and helpful, they call you by name when you come in and remember what is going on in your life. Unusual these days.
I recently had service done on my Tiger River hot tub and the service man Barry was amazing! I had so many questions and he took the time to answer them all and helped show me how to take care of my tub in a much easier way than I had been doing. I was skeptical about calling them because of other reviews listed but I am so happy I did. Thank you Barry and Great Atlantic!
Great Atlantic has a quality customer service team which made the whole process that much better. They truly took the time to listen to our needs and educate us on what was available. We were also able to use our military discount!
My wife and I recently purchased a Finnleo Traditional Sauna and a Hot Springs Spa from Great Atlantic in Virginia Beach. From the start of this process to its finish we received outstanding customer service from Hal Wardell. I normally would not take the time to offer my opinion regarding customer service and product quality, but in this case I simply have to!
Purchasing a Sauna and a Spa is something that requires a lot of thought and planning. Hal made this not only a pleasant experience but an educational one. He…
We love our hot tub. In 31 years of marriage, we have not purchased anything better. It is perfect for relaxing, feeling healthy and best of all…it gives us a place to communicate without distractions. The salt water is practically maintenance free. Everyone should have one!
Tom and Lesia purchased a Vanguard with the ACE Salt Water Sanitizing system.
Wanted to drop you a line about Barry’s recent visit. After all of the parts finally arrived, Barry was able to get it (media player) installed yesterday. Barry has now been to my home a few times. I have to tell you that he is one of the most thorough and knowledgeable technicians I have ever met! His professionalism and more importantly his “people friendly” persona are second to none!
Each time he has been here, he has taken the time to methodically explain everything to me. In addition, he always takes the time to explain…
Having purchased 2 new hot tubs from Great Atlantic I wanted to express my gratitude towards your product and staff at your Yorktown location. Sandie is my salesperson. She was instrumental in my decision to purchase another Hot Spring product. Her knowledge and helpfulness was tremendous. I did look at other manufacturers and honestly was treated like a friend at your store. The product can sell itself on its own merits but to have people like Sandie and Brian truly made my choice easy. The service at the end of the sale means a…
I just wanted to drop you a line and let you know how much I have enjoyed shopping at Great Atlantic in Yorktown. I found Brian and Sandie to be polite, knowledgeable and friendly. Your store has the best spa floor display in the area and I have been everywhere. From when I shopped around you clearly have the highest quality spas.
With that and the “no pressure” atmosphere, I’m not shopping anywhere else. The professional but “down home” feeling I always get when I stop-in keeps me coming back again and again. It’s unusual in…
